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Keith L

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Hello 2019PowerWagon,

If we can be of any assistance while in service, please feel free to send us a direct message. We'd be glad to help.

Lamar
RAM Social Care Specialist
This same thing happened to me today. It rained a little last night, and when I got into my 2019 Power Wagon, water was dripping out of my driver side grab handle. I immediately took it into the dealer and now have an appointment for Monday morning to drop the truck off. I have 800 miles on this truck...definitely did not expect to experience this so soon. Apparently, an outside company is going to perform a leak test to see where the water is coming from. This is so frustrating!
 

RamCares

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This same thing happened to me today. It rained a little last night, and when I got into my 2019 Power Wagon, water was dripping out of my driver side grab handle. I immediately took it into the dealer and now have an appointment for Monday morning to drop the truck off. I have 800 miles on this truck...definitely did not expect to experience this so soon. Apparently, an outside company is going to perform a leak test to see where the water is coming from. This is so frustrating!

Hi Keith,

I sincerely regret to hear of the trouble you are currently experiencing with your truck. Please be sure to keep us updated on your appointment. If our team can be of any additional assistance as you are working with your dealer, we would be more than happy to help. Our team is just a PM away.

Mark
RamCares
 

Tipsterpfd

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Add me to list, many threads on this subject leaks from all areas of truck. Notice my leak this week and I have mold under my floor mats front and rear on passenger side. What happens after warranty expires??
 

ChadT

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This same thing happened to me today. It rained a little last night, and when I got into my 2019 Power Wagon, water was dripping out of my driver side grab handle. I immediately took it into the dealer and now have an appointment for Monday morning to drop the truck off. I have 800 miles on this truck...definitely did not expect to experience this so soon. Apparently, an outside company is going to perform a leak test to see where the water is coming from. This is so frustrating!

Water leaking in new vehicles, such a weird thing.
I remember the old pontiac G6, of 2006ish vintage. IIRC their drainplug (roof) design was a little flawed, the tubes were too short.
Wasn't uncommon to on the forums, that a G6 had a wet floor and seatbelts EVERY time it rained. I mean, EVERY time.
More or less from new.
and many, many of them were like that.

My guess? And this is going to sound "moonroof conspiracy" theory-esque...
But on the 2019 Ram 1500s, the leaks were usually from improperly installed drain tubes.
The crew putting the 2019+ rams together, were a new group in a new plant.
I wouldn't be shocked if it was ONE person doing an improper install, on every ram they touched.
And no one figured it out, for MONTHS.

To someone that's managed people, that's seen the wide variety of "are you ****ing kidding me?" category problems made possible by human error, it's somewhat plausible. The tools were there, the parts were there, the training existed, it just didn't happen. It probably threw everyone up the chain for a loop, likely until someone caught the person accidentally doing it.

"Wait, JimBob, why aren't you finishing the assembly on those drain plugs?"
"The person in the next step of the line does that?"
"Wait, no they don't? They definitely don't, if you have this assembly section, you're supposed to do it!"
"Ohh..."
"....how long have you been doing it that way?"
"....since I got here? I thought I was doing it right.."
"Oh good lord.."

That's my guess!
 

Patsy1099

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Water leaking in new vehicles, such a weird thing.
I remember the old pontiac G6, of 2006ish vintage. IIRC their drainplug (roof) design was a little flawed, the tubes were too short.
Wasn't uncommon to on the forums, that a G6 had a wet floor and seatbelts EVERY time it rained. I mean, EVERY time.
More or less from new.
and many, many of them were like that.

My guess? And this is going to sound "moonroof conspiracy" theory-esque...
But on the 2019 Ram 1500s, the leaks were usually from improperly installed drain tubes.
The crew putting the 2019+ rams together, were a new group in a new plant.
I wouldn't be shocked if it was ONE person doing an improper install, on every ram they touched.
And no one figured it out, for MONTHS.

To someone that's managed people, that's seen the wide variety of "are you ****ing kidding me?" category problems made possible by human error, it's somewhat plausible. The tools were there, the parts were there, the training existed, it just didn't happen. It probably threw everyone up the chain for a loop, likely until someone caught the person accidentally doing it.

"Wait, JimBob, why aren't you finishing the assembly on those drain plugs?"
"The person in the next step of the line does that?"
"Wait, no they don't? They definitely don't, if you have this assembly section, you're supposed to do it!"
"Ohh..."
"....how long have you been doing it that way?"
"....since I got here? I thought I was doing it right.."
"Oh good lord.."

That's my guess!

I wish it were that simple but the water issue continues even on the more recent builds. Plus it also is happening from multiple areas; pano drain tubes, cracked rear sliding glass, pinch welds/seams near the doors, firewall. Craziness.
 

ChadT

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I wish it were that simple but the water issue continues even on the more recent builds. Plus it also is happening from multiple areas; pano drain tubes, cracked rear sliding glass, pinch welds/seams near the doors, firewall. Craziness.

There goes that theory :LOL:
 

Tipsterpfd

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So they told me I had a bad door seal and replaced it, now it is wet near rear storage bin on same side (passenger). Go back Friday for more leak detection, mold now a real concern. I guess it is time to lawyer up. I do not blame dealer but FCA for quality control, spoke to a local news channel that will investigate consumer complaints and wants me to touch back to them if not fixed after Friday. If I wanted a 60,000 dollar boat I would bought a boat. , what a pain in the butt.
 

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