5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

  • We have been battling an on and off issue with registration verification emails not being sent out with certain users. We have finally got the issue resolved so if you have tried registering for the site but have not received a verification email, just request another verification email when you log in and you should now receive it. If you still don't receive the verification email, send us an email at [email protected] and we will get it resolved for you. Thanks!
RamCares
Reaction score
1,189

Profile posts Latest activity Postings About

  • Back window leak. Dealer fixed but not interior ceiling staining.
    Hard gear shift when slowing down to stop. Yesterday for had "Shift to P..." while engine/lights sounded & felt like in process of shutting off, then thankfully returned to full power. While turning from busy street into driveway.
    2020 1500 BigHorn ~36k purchased new from dealer, extended 80k warranty.
    RamCares
    RamCares
    Hi,
    We would like to look into this situation further for you and see if there is any opportunity to assist. Please feel free to send our team a private message with additional details.

    Rob
    Ram Cares
    I have the same issue as others with a cracked rear window frame and leaking water badly. Dodge and ASC refuse to cover this known issue. 2019 RAM Bighorn, 60k miles. Any help?
    • Like
    Reactions: Deannaselbow
    RamCares
    RamCares
    Hi,
    We responded to your message, please take some time to review it and get back with us at your earliest convenience.

    Rob
    Ram Cares
    • Like
    Reactions: yrral
    Hey there Goodmorning I sent you a PM over back window leak on my ram 1500
    RamCares
    RamCares
    Hi,
    We responded to your message, please take some time to review it and get back with us at your earliest convenience.

    Rob
    Ram Cares
    2021 ram 1500 5.7 etorque limited longhorn. From dead stop at stop sign, made left turn, truck quit mid turn all lights on dash auto set brake and shifted to park and returned start switch to stop. restarted fine with no warning lights. 14k miles, drop it off to dealer for two days and the could not duplicate. this issue is a major safety issue. please recall or repurchase. VIN 1c6srfkt3mn551189.
    RamCares
    RamCares
    Hi,
    If you find yourself having to work with your dealer, we're more than happy to get you connected with case specialists who can work alongside your dealers to explore all potential solutions. Feel free to follow up with us via private message if this would be of interest.

    Rob
    Ram Cares
    Hello RamCares, I sent you a private message Saturday, looking to get in touch with you! Thanks!
    RamCares
    RamCares
    Hi,
    We responded to your message, please take some time to review it and get back with us at your earliest convenience.

    Rob
    Ram Cares
    L
    liq001
    Ramcares, I had my 2022 ram 1500 limited about 1 month. It only has 300 miles. I have noticed my digital rearview mirror stopped working on day one. An message on my dashboard said digital rearview mirror unavailable, service required. Went to the dealer, they checked the wire connection and said everything work as intended. No fix at all. But the mirror sleep blank and reboot itself while driving.
    RamCares, I'm new to Ram. I've had my 2020 Ram 1500 BigHorn a year. It has less than 16k miles on it. Recently I've noticed a rear end rattle that I can't quite pin down. Left rear shock feels like it could be loose but I'm not sure. I didn't find anything else out of place while under the truck. I tried to get an appointment at my local Ram dealer but the best they could offer was end of March.
    RamCares
    RamCares
    Hi,
    We're sorry to hear that you have these concerns. If you are in need of additional support while in service, please let us know via PM. We can certainly have a case escalated for additional assistance while in service.

    Rob
    Ram Cares
    A couple of things going on with my 2021 Rebel.
    -3 times the media (music) portion of the touch screen has just locked up and nothing will play. The next morning when I started my truck all was fine.
    -2 days ago it said that the fob was unavailable . I tried a variety of things to no avail . I pulled the emergency key out of the fob and all of a sudden the truck 'found' the fob and started.
    Any suggestions?
    Thanks for getting back to me on the rear window leak issue the dealer is taking it in on 12/27 for a rear window replacement and hopefully thats the end of it
    Hi There,

    I have unfortunately had a bad service event with a dealer in CO, my oil filter was not tightened properly during an oil change and over 2 quarts of oil leaked while driving, and I have been reaching out to their service manager to discuss the issue and they have not returned any of my calls. Is there any way I can get your assistance?

    Thanks
    Mike
    My Dealer told me I would have to live with a clicking noise coming from my 2020 (Laramie) with 5,045 miles..I called Ram Cares customer service and they contacted my Local Dealership and told them they WOULD FIX my truck and make me happy or there would be action against them at the REGIONAL OFFICE….Dealership fixed my truck ..with parts they ordered Air Freight overnight . RAM CARES CUSTOMER SERVICE IS GREAT…
    Dealer delivered my vehicle with these issues.

    Of the 5 Rams I have bought. This is the most problematic delivery and truck.

    Attachments

    • 20210730_170059.jpg
      20210730_170059.jpg
      121.3 KB · Views: 66
    • 20210729_153334.jpg
      20210729_153334.jpg
      158.7 KB · Views: 66
    Hi RAMCares Staff,

    I have recently signed up and been reading many posts, and observed that RAM Cares chime in offering support on any mechanical need. How issues are handled when reported, if may I ask?

    Please, feel free to PM me whenever convenient. Thank you in advance!
    I have a 2019 Ram 1500 Bighorn 4x4. I get a rattle and cluck (like a ball pein hammer hitting the transfer case) and a rattle at startup and am getting a run around with the dealer on getting it repaired. 4x my truck has been in for this. please help!

    Jeremy
    I'm having issues with my new 2021 Limited (150 miles - VIN 1C6SRFHTXMN800935). The driver side seat memory seems to be malfunctioning. However, if I select position #1, the seat back sits me back up an inch or two. I've tried to reset the seat position multiple times with the same result.
    5
    522MK
    I followed the procedures listed in the owner's manual for programming the desired memory position.
    Can Ram Cares give me a logical answer to the status and location my 2021 Limited is at. VIN is 1C6SRFHT7MN706415. VON is 48348716. Ordered on March 2, 21. Thank you for your help.
    Our new 2021 RAM 1500 North edition. It had 241 miles on it when purchased at the end of April and now has just over 1,200 miles on it. I was shocked to see this and the paint scraped down to the bare metal on the underside of the cab. We really like this truck and I want to love it, but only if it’s made right.

    Attachments

    • 34282F4A-7CEF-44BC-BBFE-76A5C55617F6.jpeg
      34282F4A-7CEF-44BC-BBFE-76A5C55617F6.jpeg
      214.3 KB · Views: 92
    • D5F30CC9-0E0E-4C13-92F3-1290A4495CBE.jpeg
      D5F30CC9-0E0E-4C13-92F3-1290A4495CBE.jpeg
      196.7 KB · Views: 87
    • 58252585-22DF-4C65-95F3-695AB34ABF9F.jpeg
      58252585-22DF-4C65-95F3-695AB34ABF9F.jpeg
      227.5 KB · Views: 86
    • 33A2AEB6-43DE-465C-AE6E-308FBB78B630.jpeg
      33A2AEB6-43DE-465C-AE6E-308FBB78B630.jpeg
      85.5 KB · Views: 85
    • 12BD5E03-F505-4EB4-9A3F-82016FE78304.jpeg
      12BD5E03-F505-4EB4-9A3F-82016FE78304.jpeg
      76.1 KB · Views: 86
    Sal731
    Sal731
    I wouldn’t be happy about that. Dealer should take care of that and give you a loaner while you are waiting
    Speaker static issue on my two week old Ram Limited Night Edition. Started on 400 mile trip today. Static seems to be in a speaker to the right of the driver. Very similar to all the other posts. 2,500 miles on the truck. I will go to the local dealer to formalize and register the problem tomorrow.
    Hello, I have a 2019 Ram 1500 Bighorn that the back window glass has cracks. The truck has 49880 miles on it so the factory warranty is done. I bought a extended warranty (Performance First) from Jake Swinney Ram dealership. When they tried running the claim through. The warranty people declined the claim saying it was not a mechanical problem but a cosmetic issue. What should I do?
    Hello @RamCares,
    A dealership in Alaska (I'm near Boston) mistakenly entered the VIN from my 2019 RAM 1500 for one of their customers recall service.
    Clearing this up is taking much longer (weeks) than I could have imagined. Can't get mine serviced without this fixed.
    @RamCares - Can you help?
    Thanks
    -Jim
  • Loading…
  • Loading…
  • Loading…
Top