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RamCares doesn't care. I PM'd about my new 2023 Ram 1500 Limited being unusable at the dealer for 6 weeks (no loaner), an unworkable situation for me having a newborn at home. No response for over three weeks! As a first time RAM owner, Chrysler's customer service has been extremely poor. Case managers that don't respond beyond the first phone call. I can't get a hold of any US-based Chrysler employee who cares.
HSKR R/T
HSKR R/T
I was able to live chat with RamCares through the Mopar owners website when my truck was at the dealer. If you are just looking for an immediate response, might try that.
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