Thanks. Its only a camera, not life and death. The thing is I don't get where they are telling me I would have to pay for shipping back to them a defective product. I worked with their tech person and the camera wouldn't connect to the app. I did receive the unit pretty quickly. I really believe if I knew what a hassle it would be I would not use them. In the end Amex suggested to try it again, so I I am. This way I take the new set of wires and put them in the original box and they get a complete return, I have my fingers crossed that the new camera is good.