I tried to get in touch with Mopar FCA Customer Care and what a PITA that was. I had called them earlier this year, and got a case opened up when I asked about the availability of the Forged Blue. I've mentioned this a couple of times, and like others, all they would say is "late availability." I responded to the old emails for that case, and got an auto response that the case was closed, and if I still had questions.....(duh - yes, I do) .....I should contact them. Nothing at all about HOW to contact them. So I tried a few things on-line and nothing that allowed email seemed to exist. I finally responded to the email I just got about my case being closed. Immediate auto-response that the email address does not accept incoming email, but this one gave me a link!! I tried it, and ... sadly, it said the webpage no longer exists. Imagine that. You have to chat, call, or snail mail. I tried the chat - and after 25 minutes of going up through the chain to "next in line" it said there were no agents available. So I called. after quite a while, and a very annoying voice response system, it finally told me there were no agents available. this was the middle of the day, right in the middle of their posted hours.
Not really a good sign....