Has to be set to dual zone ATC for the 12 inch to work. The fix is what I posted earlier. Ive done this in my truck and it works if you had manual controls single zone controls before. This is actually the fix that Infotainment is shipping with their $4000 12inch radio upgrade. I took it from them and made my own harness and installed the parts from their video. Or if your up to the task you can remove the dash and do the full dual zone ATC conversion.Buttons don’t work when I do that.