RamCares

Hello Ram Cares, I have a 2021 Big horn Quad cab with a rear window leak confirmed by my local dealership. The vehicle is under 36k miles and 36 months but the dealer is stating that the window is only covered under a 12/ 12 k warranty. Are you able to assist in this situation?

Coming up on my end of warranty. just got the rear window leak. looks like its coming from the trim area on top, both sides. Seems like I'm getting pushed off now, pretty sure the guy said there is no fix for what i described. He ordered the third brake light that's on back order. I have a feeling this will go on past my warranty, shouldn't I be covered since the problem started before it ended?

I have a case number. Please contact me.

Just bought a 2024 Ram 2500 Power Wagon. The truck has about 900 miles on it and noticed/ and measured that its sitting 1 inch lower on the drivers side than the passengers side. I have less than a 1/4 tank of fuel. It's very noticeable. Can I have help on why this is. It's never been off road. [email protected] is my email address. Thanks

Tim

Hello, new 2024 1500, 1m old, 2200 on it now, 5.7 ETorque, A S S never kicked in, always says "not ready" on the dash. No errors, no codes, any ideas?

RamCares doesn't care. I PM'd about my new 2023 Ram 1500 Limited being unusable at the dealer for 6 weeks (no loaner), an unworkable situation for me having a newborn at home. No response for over three weeks! As a first time RAM owner, Chrysler's customer service has been extremely poor. Case managers that don't respond beyond the first phone call. I can't get a hold of any US-based Chrysler employee who cares.

I'd like to buy the chrome inserts for 4 door handles and tailgate latch on my 21 ram crew cab. I can't find where you can just buy the inserts? I don't want to replace all the handles/ latch. It appears that those inserts are just stuck in handle with glue. Seems like you should be able to get those from the oem without buying the whole thing. Any help is appreciated.

I have a 2019 1500 rear window leak. Took it in to dealer , they claimed it was the third brake light seal,replaced it but no luck.......still leaks when heavy rain. What's the deal ?

Hello RamCares,

I am reaching out about an issue with my 2020 1500 Limited.

This problem started in January. The engine would shut off and the truck would go into park.

The problem resurfaced about 1 month ago. I would like to change the RF Module. The dealership is quoting $290 for the part and $1127 for the labor to replace it.

I opened another case with Ram.

Case #: 883 744 29



-George Adzich

Hey @RamCares I took my 5th gen 1500 into (Brunswick RAM in Ohio) get recal work on HI stop lamp seal leak issue. It wasn't the seal, but the cracked rear window frame isse. Svc advisor stated it shoudl be under warranty until 85k but but for some reason MY VIN was not uncluded in that. I'm at 71k miles.. Any ideas or thoguhts about what I can do?

I own a 2020 Ram 1500 which I bought used. I came across a thread on here discussing gas pumps shutting off prematurely because I am having the same problem. Is there a recall for this issue? It sounds like an expensive repair and I am out of warranty.

@RamCares

Looking for information about rectifying the delamination of my leather dash, 2020 Ram 3500 longhorn, with 40000 miles on it. Is there anything that can be done? Thank you.

I have a 2022 and Have leaks in the back window on both sides is this covered under an extended warranty? TSB?

@RamCares how do we resolve the replacement app for UCONNECT not loading our information. MY MOPAR seems to work, but the new RAM app requires the VIN number and then reports the vehicle cannot be added and to call the listed number, which takes you to SIRIUS and they say it should work and to wait an hour for it to load. it seems like they are pushing you towards a paid subscription. thanks

Curious about any updates for the eco diesel Hpfp recall. Was told by the dealership that the parts were being shipped out on august 15. Is this true or are we being dragged along to keep us from buying something else?

I have a 2020 Laramie 1500 that just started having the rear window leak. Dealership has a glass specialist who said that the 3rd brake light was leaking and fixed that but said the entire rear window needs to be replaced ($1542). It has about 58k miles on it. With this known issue, is there any way to get this fixed without me having to pay $1500 to get it done? Thanks!

Same issue with 2022 Ram 1500 Unconnect/TomTom navigation system others are having. System reboots every 3 or 4 minutes. Did a "factory reboot" but no change. VIN: 1C6SRFHM4NN189620. Current Mileage is 20,000. Uconnect version Information Build number: FCA-MY23-T25.48-PROD. TomTom application version p is: TTNAV.T26.3.0, with a "Latest Installed Map Release Date: 05/07/2021.

Leaky exhaust manifold, 2020 62k miles. This should fall under 80k emissions warranty, correct?

Rodger