RamCares

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  baccigalup

• Oct 29, 2023

@RamCares how do we resolve the replacement app for UCONNECT not loading our information. MY MOPAR seems to work, but the new RAM app requires the VIN number and then reports the vehicle cannot be added and to call the listed number, which takes you to SIRIUS and they say it should work and to wait an hour for it to load. it seems like they are pushing you towards a paid subscription. thanks

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  BilaR

• Sep 18, 2023

Hi, is possible please update my Uconnect? Here is my VIN 1C6SRFHT0NN112153.

Sometimes Fronek, black screen and no memory “volume” setup.

Thanks

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  Travis.foster1

• Aug 24, 2023

Curious about any updates for the eco diesel Hpfp recall. Was told by the dealership that the parts were being shipped out on august 15. Is this true or are we being dragged along to keep us from buying something else?

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  Geneva Dave

• Aug 23, 2023

I have a 2020 Laramie 1500 that just started having the rear window leak. Dealership has a glass specialist who said that the 3rd brake light was leaking and fixed that but said the entire rear window needs to be replaced ($1542). It has about 58k miles on it. With this known issue, is there any way to get this fixed without me having to pay $1500 to get it done? Thanks!

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  Sanford214

• Aug 9, 2023

Same issue with 2022 Ram 1500 Unconnect/TomTom navigation system others are having. System reboots every 3 or 4 minutes. Did a "factory reboot" but no change. VIN: 1C6SRFHM4NN189620. Current Mileage is 20,000. Uconnect version Information Build number: FCA-MY23-T25.48-PROD. TomTom application version p is: TTNAV.T26.3.0, with a "Latest Installed Map Release Date: 05/07/2021.

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  Rodger1966

• Aug 8, 2023

Leaky exhaust manifold, 2020 62k miles. This should fall under 80k emissions warranty, correct?

Rodger

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  russellgnc

• Jul 5, 2023

2019 Ram 1500 with 67340 miles. Diagnosed with cracked back windows frame ($2500) and an electrical issues requiring a 20 Way Wiring Connector also not covered under warranty or 100000 mile extended warranty. Any advice or help would be appreciated.
Russell
Dealer Work Order 358642
Vin: 1C6SRFHT2KN838799

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  Polish Falcon

• Jun 19, 2023

Purchased a 2019 Bighorn in July 2022 with 24K miles on it, immediately noticed that the nav volume is unbearably loud, it’s set to 1 and if I could make it quieter, I would. Same issue with incoming text messages and phone calls. Dealer couldn't figure it out and installed a new radio but still the same issue. Getting desperate for an answer, this is my first Ram, starting to wonder if it was a smart choice.

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  Alberto

• Jun 13, 2023

Looking for a fix on a 2019 Ram 1500. All indicator lights, wipers, and turn signals went on while driving at 40mph, along with power steering loss. Checked battery and wires at dealership, no issues found. Problem recurred, with dangerous shift to park. Similar issue discussed in various posts, any updates on a solution? Video uploaded here: Quick Share

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  Brodakhan

• Mar 19, 2023

Was wondering if anyone knows what this creaking noise could be?

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  armyrec1

• Feb 18, 2023

Is there a way to check my case status since my case worker is not answering my calls or getting in touch with me?

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  PLANMAN5740

• Jan 16, 2023

Still no reply from RamCares

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  PLANMAN5740

• Jan 12, 2023

Is Dodge addressing the fueling problems with the Rams? My dealer has 3 trucks in the shop and seams to not have direction. Replaced the filler tube on mine, still won't take fuel.

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  Dolkyl45

• Dec 15, 2022

2020 Ram 1500, the rear window just started to leak and the leak is heavy, found the common frame cracks on the rear window. I am out of factory warranty 63K, is there any chance i would be able to receive some help with the window replacement?

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  victory rider

• Dec 10, 2022

2022 ram, bubbles in paint on roof . Repainted roof still has bubbles / dust in paint / overspray paint lines after the tape was removed I want to contact RAM to see if they will do anything about it a brand new truck with bad paint is not acceptable ( how do I know if the rest paintjob is good when the roof is already peeling off. The original bubbles were much bigger than the ones included with the repaint.

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  Jeff1322

• Nov 17, 2022

I have had this 2019 RAM where the grille mounted air shutters seem to deploy at a variety of temperatures when below 35 MPH in traffic bringing the coolant temperature up from 204 deg F to 224 to 228 deg F. I don’t understand if these high, too high, of temperature is warranted by design or mechanical failure. I have been trying to find out what the design parameters are but no one including FCA US LLC can tell me.

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  Jayturk

• Nov 6, 2022

I own a 2020 1500 Laramie Sport. I have had the rear glass replaced due to cracked and leaking frame, when I am still having the same issue. I currently have 43k on the clock. Is this something that can be fixed since I am outside the manufacturers warranty? Thanks.

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  2001gw

• Nov 4, 2022

Hello Ram Cares,

If I install this "oil filter relocation kit" 2019-2022 Dodge RAM 1500 HEMI Remote Oil Filter Relocation Kit on my 2021 RAM 1500, eTorque, will it void my warranty?

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  russellgnc

• Oct 28, 2022

Hello Ram Cares,

Purchased a used 2019 Dodge Ram 1500 Laramie Longhorn from Capital CJD in Garner North Carolina in August of last year. I noticed last week the leather dash material is separating from the dash. I do have an extended warranty on the vehicle. I took it to the dealership I bought it from and they said it was not covered. The truck is still at the dealership.

Thanks,

Russell

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  Em5464

• Oct 17, 2022

Hello Ram Cares,

I’ve got a UCONNECT error message for the last 3 weeks. It’s a 2022 Ram.

VIN # 1C6SRFHT5NN171716

Could you assist me with this ?

Thank you kindly,

Ed