Recent content by RamCares

As this update is still in development, we will follow up once we have more information to provide. Diamond Ram Cares

Hi everyone, We wanted to let you know the latest from our software engineering side regarding the complaints with the U35.26 (it appears based on the range of model years in the thread that there are some of you that may be at a lower software level than this, but this message should cover you...

Hi there, we're sorry to hear of this as the Goodwill system is an automated system that determines if the request is approved or denied once the request process is complete. Any decision made by the system is final and cannot be disputed. Diamond Ram Cares

Thanks for the tag @CHeYeNNe71 ! Hi @Nwitt we're sorry to hear of your experience. Please send us a private message along with your VIN and dealers name so we can take a further look into this for you. Diamond Ram Cares

Hi there, thanks for bringing this to our attention. Some parts are on back order at the moment; we are closely working with suppliers on getting this issue resolved. Please send our team a private message along with your VIN and dealers name so we can take a further look into this for you...

Hi there, we are sorry to hear this. Some parts are on back order at the moment; we are closely working with suppliers on getting this issue resolved. Feel free to send our team a private message for an extra layer of assistance. Diamond Ram Cares

Hi there, feel free to send our team a private message for an extra layer of assistance alongside the dealer. Diamond Ram Cares

To clarify, as the social media team, we work directly with engineering and brand teams to report developing vehicle concerns in order to pursue further research. We ask for private message as we must collect private information to report. While our team collects this information, we connect you...

We certainly understand the frustration. If you would like to discuss further, our private messages are open. Diamond Ram Cares

Hi everyone, apologies for the delay. Feel free to send our team a private message along with your case numbers and VINs so we can take a further look into this for you. Diamond Ram Cares

Hi there, we're sorry to hear of this. If you would like an extra layer of assistance alongside your dealer, feel free to send our team a private message. Diamond Ram Cares

Hi there, feel free to send our team a private message so we can take a further look into this for you. Diamond Ram Cares