Recent content by RamCares

We appreciate your patience. We are asking for anyone experiencing this concern to please send us a private message with your VIN so we can further escalate. Diamond Ram Cares

We appreciate this update! Diamond Ram Cares

We're sorry to hear of this. If you would like to discuss further, our private messages are open for support. Diamond Ram Cares

Thank you both for that! We will send this over to our internal team for review. In the meantime, we ask that you contact our UConnect team at (877)-855-8400 for support. We will also provide an update after the holidays. Thank you! Diamond Ram Cares

Hi there, we apologize for our delay, as this is a messaging service Monday-Friday 8am-5pm EST and not a chat our responses will be delayed. In the future, if you need faster communication the Ram Cares phone number is 866-726-4636. Diamond Ram Cares

Hi @melkomi19 we're sorry to hear of this. Feel free to send our team a detailed private message for an extra layer of support. Diamond Ram Cares

Hi there, thanks for bringing this to our attention! Feel free to provide us with your current software version so we can take a further look into this for you. Diamond Ram Cares

Feel free to provide us with your VIN via private message so we can check for TSBs on your vehicle. Diamond Ram Cares

Hi there, to provide some clarity, as the social engagement team, we work directly with engineering and brand teams to report developing vehicle concerns in order to pursue further research. While our team collects this information, we connect you with a case specialist who is responsible for...

Oh no we're sorry to hear of your experience. Feel free to send our team a private message for assistance. Diamond Ram Cares

Hi there, we're sorry to hear of this. If you are still experiencing this concern, feel free to send our team a private message for support. Diamond Ram Cares

Hi there, we're sorry to hear of this. Feel free to send our team a private message for an extra layer of support alongside the dealer. Diamond Ram Cares

We're sorry to hear! Feel free to send our team a private message for an extra layer of support. Diamond Ram Cares

Welcome to the forum! Ram Cares