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RamCares

RamCares

Spends too much time on here From Michigan
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  • Laztaz5
    Hello, I have a 2019 Ram 1500 Bighorn that the back window glass has cracks. The truck has 49880 miles on it so the factory warranty is done. I bought a extended warranty (Performance First) from Jake Swinney Ram dealership. When they tried running the claim through. The warranty people declined the claim saying it was not a mechanical problem but a cosmetic issue. What should I do?
    R
    Hello @RamCares,
    A dealership in Alaska (I'm near Boston) mistakenly entered the VIN from my 2019 RAM 1500 for one of their customers recall service.
    Clearing this up is taking much longer (weeks) than I could have imagined. Can't get mine serviced without this fixed.
    @RamCares - Can you help?
    Thanks
    -Jim
    Yangster
    Hello, I just ordered a Limited Longhorn. In reviewing the various chats, they keep mentioning that RamCares can provide information on my build. My VON is 47988241 and my VIN is 1C6RREKT9MN673371. Any updates that you can provide is appreciated.
    Bill
    b.w.royder
    b.w.royder
    You should be able to call FCA with your Von and VIN. I have done it in the past few months with a Charger and Durango. I guess I could be wrong but it worked for those vehicles.
    Kris
    @RamCares
    I have a 2019 1500 Laramie that has been taken in to the dealership for repairs around 15 times already. Sometimes it’s a the same problem but it’s mostly something different. In the last 2 years, my truck has spent at least 3 months in the shop. Dealership refuses to give us loaner even though my 18 Wrangler has issue.
    Imemnoch
    My 2020 Rebel starting leaking water thru the driver overhead microphone while in the car wash this weekend. Just dropped it off at local dealer and the woman checking me in said “well, that’s why we recommend you not use car washes.” !!? I have a case number 78161408. Dealer is CDJR NORTH SAVANNAH GA. Please advise? Thank you!
    4
    At about 15000 miles I had the rear squeaking brakes backing up when cold repaired per a TSB. Now at 46000 miles my 2019 bighorn is doing it again. My dealer says only one TSB repair is covered and the next one is done at my expense. The truck isnt even two years old, am I goimg to have to do thid every year. 41magmag41
    S
    Purchased my Ram 2500 Laramie w/6.7 Diesel three weeks ago. My wife, who's visually impaired, nearly fell out of the truck, when the power running board didn't deploy when she opened her door. I exited the truck and went around and tried opening and closing the door (front and rear) and the board would move about 20% and then return to the stowed position. Has anyone else had any problems?
    S
    Hi Mark sorry for the delay. I took my Big Horn to Tri-county RAM in Limerick PA who worked with RAM Corporate. I'm extremely disappointed in the results. They aren't helping me out much. I'm paying nearly $500 to fix an issue that should be a blown fuse. my truck is at 43,000 miles in just under 2 yrs. TC is only giving me "free parts" which is just a wire that burnt out.
    TY- Shawn Venesky
    S
    Shawn740v
    sorry to add a second post. RAM/TC aren't even helping me with me with free updates of which i need 6. after buying my first brand new RAM, a $50,000 truck i really hoped to get corporate assistance. If there is anything at all you can help me with I'd greatly appreciate it.
    N
    My 2018 Dodge Power wagon just started the parksense tone through the speakers and none of the suggestions in the forum have fixed it. I have a appt. with the dealership this Thursday but want to know what to do with you guys as well.
    Baron74
    Hi, that would be great. My local dealer is Rainier Dodge in Olympia.
    • 2550 Carriage Loop SW, Olympia, WA 98502
    VIN 1C6SRFHTXKN909182

    Thank you,
    Baron Wise
    Cell/Text: 360-561-6211
    [email protected]
    E
    Picked up a 2020 longhorn. Since day 1 it says sirius xm currently unavailable and It doesn't remember presets. The dealer was no help. They said an update is coming. Any ideas? Who can I contact for help with this. Thanks
    C
    cali_mopar
    i know you can update the unconnect yourself with a memory stick, there arensome youtube videos on how to do it, its really easy im not really texh savy and was able to do it
    S
    2019 1500 5.7 Etorque with 26k miles. The down shifting actually lunges you forward. They performed a relearn of the trans last week and it didn't change the downshifting at all. Now, I am experiencing a VERY hard/erratic 1-2 2-3 shift when the truck is cold and it ONLY does it on the very first acceleration after sitting overnight. Could you give me the most current TSB and or update numbers I could give the dealer.
    D
    drak1071
    Did you get any update? My 2020 with 6,400 miles isn't doing so hot when downshifting either.
    1
    Mark,
    I have a 2020 LTD and experiencing the same MF gate issue. The doors must be slammed in order to latch them and turn off the alarm. One concern is damaging the gates by doing this continually. This thread seems to be addressing non MF gate issues as well, so I was wondering if this MF Gate adjustment needs to be taken to a dealer, or is there an easy DIY fix. I am just west of Grand Rapids, MI., Thank You
    Pepper
    A write up you might be interested in. If you have any thoughts, impressions or ideas please let me know.
    5thgenrams.com

    2020 Ram 1500 Limited - First Impressions

    I purchaed a 2020 Ram 1500 Limited in Black/Black and these are my first impressions having driven only 250 miles thus far. Full description of my truck is in my signature at the bottom. Full disclosure, I'm not a writer nor have been asked to endorse Ram in any way. I'm one of ya'll and these...
    5thgenrams.com 5thgenrams.com
    jkm312
    I saw your link for the manual. Filled out the information and says there is no manual for my vehicle.
    VIN# 1C6SRFDTXKN813011
    If there is a printed manual please send a copy. I would really like to have one.
    Thank you in advance.

    Kevin McCartney
    2
    Ram,
    Brand new 2020 Ram Big Horn 4x4 without nav. When I get in and turn the truck on the 8.4 Uconnect screen consistently says "please wait loading" while its trying to either hook up to AM/FM or sirius radio. This usually takes upwards of 3-5 minutes.I had a 2016 Charger Scatpack and my wife has a 2014 Jeep GC and those have never took that long maybe a few seconds if anything to connect. Thank you.
    D
    d19r93
    I had this issue, too. It did it one time, and it was when the SXM was what was on when the truck shut off. If I turned off the radio and turned it back on, I could switch to FM and it was fine. After that, it's not done it since.
    A
    Wondering what do about my slow wipers on my 2019 ram 1500 Tradesman. In heavy rain its impossible to see. The serviceman at the dealer agreed they were slow but there wasn't they could do about it. I would appreciate you help.
    RegaiB
    Is there a canadian contact? I have the ram box issue and a misaligned tailgate for which the dealer is stating thats the way they are and there is nothing they can do......not back for a 60000 dollar truck
    E
    I just purchased my 2019 Rebel and absolutely love it, until I started to get a knocking/clicking noise coming from the front driver side. It seems like it could be taking a toll on my truck if it's the suspension or something in the steering column. I heard that the factories weren't torquing the trucks to the appropriate settings. Have not heard from dealer and they are 4 hrs away.
    Regards,
    Matt
    • Like
    Reactions: Hagemann13
    Hagemann13
    Hagemann13
    I am having the same issue with my Laramie 4x4 with dealer installed leveling kit. I took in once already and they said it was rubbing from the oversized tires that they installed. Taking back to dealer this Saturday to get it fixed. I was able to capture it on video.
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