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Hi @Hound we're sorry to hear of this. Should you choose to visit the dealer regarding this concern, feel free to send our team a private message for an extra layer of assistance. Diamond Ram Cares

Oh no! We're sorry to hear of this! Our customer's safety is our top priority. Please send our team a private message for an extra layer of assistance. Diamond Ram Cares

If you are outside of warranty, your dealer would be empowered to provide repair assistance based on your vehicle history, service history, and the repair needed. Diamond Ram Cares

Hi @Peterhenric , if you would like an extra layer of support alongside your dealership, feel free to send our team a private message. Diamond Ram Cares

Oh no we're sorry to hear of this! Have you visited the dealership regarding this concern? Feel free to send our team a private message to discuss further. Diamond Ram Cares

Hi there, thanks for those details. If an update has made your screen inoperable then a dealer's visit would be highly suggested so your hardware could be looked at by a certified technician. In regard to your question about receiving updates manually, we recommend consulting with our UConnect...

We're sorry to hear of this. Feel free to send our team a private message for an extra layer of support alongside the dealer. Diamond Ram Cares

Hi there, feel free to send our team a private message for an extra layer of support. Diamond Ram Cares

We're sorry to hear of this. Feel free to send our team a private message for an extra layer of assistance. Diamond Ram Cares

Hi there, should you choose to visit the dealership regarding this concern, feel free to send our team a private message for an extra layer of assistance. Diamond Ram Cares

Hi @MJP and @Paulmug1 , should you choose to visit the dealership regarding this concern, feel free to send our team a private message for an extra layer of assistance. Diamond Ram Cares

Welcome to the forum! Diamond Ram Cares

Welcome to the forum! Diamond Ram Cares

Welcome to the forum! Diamond Ram Cares

Welcome to the forum! We're in private message if you need us. Diamond Ram Cares

Welcome to the forum! Diamond Ram Cares

Hi there, thanks for inquiry. We see that you have been connected with a case manager regarding this concern. We recommend continuing to work with them for further support. Diamond Ram Cares

Hi there, to provide some clarity, any dealers visit outside of warranty would typically be an out-of-pocket expense. However, in this matter we do not recommend a dealers visit as we are aware that this is a software issue. At this time there is nothing that can be done from the dealer's...

As this update is still in development, we will follow up once we have more information to provide. Diamond Ram Cares

Hi everyone, We wanted to let you know the latest from our software engineering side regarding the complaints with the U35.26 (it appears based on the range of model years in the thread that there are some of you that may be at a lower software level than this, but this message should cover you...