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Hi @Dakeyras , @Dallas Aggie , and @2025 rebel junk , should you choose to visit the dealership regarding your vehicle concerns, or simply would like to discuss further, our private messages are open for support.
Diamond
Ram Cares
Hi there, if you would like an extra layer of support alongside the dealer, feel free to send our team a private message. We're happy to help!
Diamond
Ram Cares
Happy New Year! We are starting to see updates move, as we stated in a different thread regarding the restart of the Telematics Box Module (TBM) update for the Uconnect Box Error Message.
As soon as we get some sort of confirmation that the update specific to Digital Key activation is back in...
Hi there, if you are experiencing concerns with your Carplay, we recommend contacting our UConnect team directly at (877)-855-8400 for support.
Diamond
Ram Cares
Hi there, thanks for bringing this to our attention. Please contact our UConnect team directly at (877)-855-8400 for support with your Android Auto concerns.
Diamond
Ram Cares
We'd like to clarify that a telematics box module (TBM) update that was previously running for a short time last year, was restarted this week. Some customers may have received the update last October prior to over-the-air updates being paused. This TBM update is for MY25 and MY26 DT vehicles...
Hi there, have you visited the dealership for a proper diagnose of this concern? Feel free to send our team a private message to discuss further.
Diamond
Ram Cares
Hi there, without an official dealer diagnosis our ability to discuss warrant coverage is limited. Feel free to send our team a private message to discuss further.
Diamond
Ram Cares
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