Yep, mine works every time. The only way it shouldn’t work is if you have tire-jack mode on. Something is wrong with yours. So your statement is not accurate. You said, and I quote, “you can't lower the truck with the running boards deployed. Air ride will, not respond if the running boards are deployed.” That is completely false, with the exception of your defective vehicle. Unless you have one of your Uconnect settings wrong. Tire-jack mode is the only thing that comes to mind that prevents raising / lowering.