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Rear window surround crack.

theblet said:
If you get another truck, don't get a chevy because they have the same issue. You could also switch to a solid rear window.
Click to expand...
Like scram1500 and you mentioned, I might just go solid rear window.
 
ferraiolo1 said:
They revised them with a new part number. Mines dated 06/2023


Sent from my iPhone using Tapatalk
Click to expand...
I need to look at the date on mine. Mine was replaced in June, they did tell me that it is covered for 2 years, so I didnt even bother to look that much into as if it cracks within 2 years they are on they hook.
 
I went to the dealership.

The service department said they would reach out to FCA to see if they would do a goodwill replacement.

The service department manager did tell me to seal my antenna.
 
2019 Ram. My leaking rear window was replaced/fixed under warranty back in 2020. Now I just passed 41000 miles and the dealership that replaced the window says that its not even covered under my Mopar extended warranty.
 
Hello again, so it does appear that it is my rear window. I seal the antenna left it out during a stormy night and it still leaked. I’m at 34K miles on my truck.

I was deployed for six months and the truck was sitting in my driveway, and my wife rarely drove it and never noticed it because it was not being driven. My three-year warranty ended in May so I asked the service manager if you could reach out to FCA last week. He said he had but we had not heard anything from them. What would be the best way for me to reach out?

Thanks for all the help and assistance
 
Last edited:
Has anyone had an issue where their VIN the dealer says their VIN indicates they aren't eligible for the repair at the dealership, but they appear to meet the requirements from the TSB?

Or maybe can look and see what I'm missing (maybe I'm not covered?)

The TSB says:

2019 - 2021 (DT) RAM 1500 Pickup
Click to expand...
This bulletin applies to vehicles built on and before September 30, 2020
(MDH 0930XX) equipped with a Rear Power Sliding Window (Sales Code
GFE) or Rear Sliding Window (Sales Code GFD).
Click to expand...

  1. I have a 2020 Laramie
  2. I have a rear power sliding window
  3. I have a DATE OF MFR (BUILT) stamp of 8-20 (built in August 2020, right?)
  4. I clearly have the crack that's pictured in the TSB on the interior of my window, along with the water leakage

I've been to 2 dealerships, they say my VIN isn't covered by the rear window replacement even though I appear to meet the criteria for "Vehicles affected"
 
Last edited:
jayco437 said:
Has anyone had an issue where their VIN indicates they aren't eligible for the repair at the dealership, but they appear to meet the requirements from the TSB?

Or maybe can look and see what I'm missing (maybe I'm not covered?)

The TSB says:




  1. I have a 2020 Laramie
  2. I have a rear power sliding window
  3. I have a DATE OF MFR (BUILT) stamp of 8-20 (built in August 2020, right?)
  4. I clearly have the crack that's pictured in the TSB on the interior of my window, along with the water leakage

I've been to 2 dealerships, they say my VIN isn't covered by the rear window replacement even though I appear to meet the criteria for "Vehicles affected"
Click to expand...
last 6 digits of your VIN?
 
I have been following this thread for the past 4 years.
My Ram is going to be 5 years old on Dec. 28th.
Are there any Rams out there that are 5 years old without this problem?
Needless to say, I do check for leaks/cracks a few times a year. So far, I don't see anything pointing to a crack or a leak.
Notes:
. my truck is always garaged.
. I live in AZ - so barely any rain during the year!!
. The truck sat in snow for a few days last winter when I was at my cabin in N. AZ
. Some rain on the truck while driving in the rain

I have the extended warranty so not much concerned about coverage. It makes sense that there is an issue with leaks due to the number of owners having the issue.
Just curious about # of folks with older DT trucks with no issues based on any factor
Thanks
 
azzx said:
I have been following this thread for the past 4 years.
My Ram is going to be 5 years old on Dec. 28th.
Are there any Rams out there that are 5 years old without this problem?
Needless to say, I do check for leaks/cracks a few times a year. So far, I don't see anything pointing to a crack or a leak.
Notes:
. my truck is always garaged.
. I live in AZ - so barely any rain during the year!!
. The truck sat in snow for a few days last winter when I was at my cabin in N. AZ
. Some rain on the truck while driving in the rain

I have the extended warranty so not much concerned about coverage. It makes sense that there is an issue with leaks due to the number of owners having the issue.
Just curious about # of folks with older DT trucks with no issues based on any factor
Thanks
Click to expand...
My truck is 5 years old and I’ve never had the cracked rear window. I did have the leaking brake light and had my headliner replaced when it leaked so they removed my rear window to replace it and installed a new one. This was in my first year of ownership though. So I guess my rear window is about 4.5 years old
 
I have a thin crack in the usual spot on the drivers side only. It doesn't leak and when I brought it to the dealer last year for another reason I pointed it out. They told me it was a seam in the frame and it's supposed to be there. I didn't push it any further since it doesn't leak but I keep an eye on it.
 
Captain Tolley's worked for me. Had a small leak in the upper corner of my replacement window on the drivers side. It would only leak during major downpours. I pulled off the interior trim and could see a droplet form where the glue met the frame.

At any rate I put this milky stuff into a syringe and from the inside of the cab applied small drops to the spot where it was leaking. Capillary action sucked up the glue immediately. After allowing to dry and 2 or 3 more applications there wasn't anymore capillary action.

captaintolley.com

Homepage

Penetrating sealant for repairing leaks from hairline cracks in the home, RV, car and boat. Dependable since 1986. - Find and Fix Leaks from Hairline Cracks -
captaintolley.com
 
jayco437 said:
Has anyone had an issue where their VIN the dealer says their VIN indicates they aren't eligible for the repair at the dealership, but they appear to meet the requirements from the TSB?

Or maybe can look and see what I'm missing (maybe I'm not covered?)

The TSB says:




  1. I have a 2020 Laramie
  2. I have a rear power sliding window
  3. I have a DATE OF MFR (BUILT) stamp of 8-20 (built in August 2020, right?)
  4. I clearly have the crack that's pictured in the TSB on the interior of my window, along with the water leakage

I've been to 2 dealerships, they say my VIN isn't covered by the rear window replacement even though I appear to meet the criteria for "Vehicles affected"
Click to expand...
Yes, there is an issue with not all trucks being added. Your dealer needs to contact their rep to get the coverage added and/or get ok to do repair. We have had 2 at our dealer that we have had to get rep involved with.
 
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