Wow! I just called FCA to experience their call center first hand. The folks on here are right. Clueless is an understatement.
First I called and they asked for the last 8 of my vin and informed me that was for a Plymouth Sundance as others have experienced.
Second: My estimated delivery date is 7/21/2018 and I'm in D1 as of 6/21/2018.
Her comment to me was:
"You never know, your truck may be there Saturday or Monday." Please call back after 7/23 if your truck hasn't arrived.
I asked her to check her system for any notes regarding delays on rambox trucks. I waited about 4 minutes and she told me her computer was moving slowly and she would call me back if she found any additional information about my truck.
...patience....breath....patience...
First I called and they asked for the last 8 of my vin and informed me that was for a Plymouth Sundance as others have experienced.
Second: My estimated delivery date is 7/21/2018 and I'm in D1 as of 6/21/2018.
Her comment to me was:
"You never know, your truck may be there Saturday or Monday." Please call back after 7/23 if your truck hasn't arrived.
I asked her to check her system for any notes regarding delays on rambox trucks. I waited about 4 minutes and she told me her computer was moving slowly and she would call me back if she found any additional information about my truck.
...patience....breath....patience...