Rambox/E-torque order tracking

[Jared B]

I decided to bypass the guy at the Factory and just emailed Nick Cappa who handles Rams media communications, Hopefully I'll have some sort of an answer here for you guys shortly.

 

[202snowman]

I'm almost willing to bet that there is rework going on in the JB phase for the trucks that are through production and that production is being held up on anything going forward until they fix this design / supplier issue. Just a guess though

 

[Boatjockey]

I visited my dealer today and he searched to see if anything like my order (minus the Ramboxes) was available locally or in KZ status. Found an almost exact match (Rambox, tonneau, and 33 gal tank missing but everything else is as I want) on a train heading this way so we'll see if the other dealer is willing to give it up. If so, I'll get it.

 

[Slim]

I decided to bypass the guy at the Factory and just emailed Nick Cappa who handles Rams media communications, Hopefully I'll have some sort of an answer here for you guys shortly.

Thanks Jared!

 

[Duane]

Thanks Jared!

She loves me......She loves me NOT!
Dealer tells me just now mine is actually still in MI.
Customer info. is an amusing spectacle, at best.
I'll call again this evening to find-out what FCA Customer Service magic 8 ball says then!

 

[202snowman]

She loves me......She loves me NOT!
Dealer tells me just now mine is actually still in MI.
Customer info. is an amusing spectacle, at best.
I'll call again this evening to find-out what FCA Customer Service magic 8 ball says then!

Do NOT disgrace the magic 8-ball by associating it to Ram Customer service's communication

 

[alwi228]

I am still tracking my original order with Ramboxes. I LOVED the idea, never had them before but unfortunately couldn't wait (for no other reason than I wanted my new shiny thing now ). I keep a bunch of recovery gear and just in case gear in my vehicles, and thought it would be nice to have that all organized and clean looking. If there was a Rambox on the lot in June, I would have gladly spent the extra grand to have them. With that being said, I justified not waiting on my order because I literally saved a thousand dollars by buying now, and either way I was still going to have to buy a MX4 bedcover to stick the stroller, random kid things, etc. So I just keep a few totes from Lowes in the back now and...voila, DIY ramboxes.

 

[Kramersp]

@Jared B any news?

 

[Jared B]

@Jared B any news?

Not yet, hoping Nick will get back to me by the end of the day. I'm pretty curious to see the response.

 

[dutchman187]

I am still tracking my original order with Ramboxes. I LOVED the idea, never had them before but unfortunately couldn't wait (for no other reason than I wanted my new shiny thing now ). I keep a bunch of recovery gear and just in case gear in my vehicles, and thought it would be nice to have that all organized and clean looking. If there was a Rambox on the lot in June, I would have gladly spent the extra grand to have them. With that being said, I justified not waiting on my order because I literally saved a thousand dollars by buying now, and either way I was still going to have to buy a MX4 bedcover to stick the stroller, random kid things, etc. So I just keep a few totes from Lowes in the back now and...voila, DIY ramboxes. View attachment 1854

Quick, send a picture of this to the RAM engineers so they can expedite orders.

 

[Slim]

Not yet, hoping Nick will get back to me by the end of the day. I'm pretty curious to see the response.

I am curious as well

 

[thcmas35]

Quick, send a picture of this to the RAM engineers so they can expedite orders.

They would care more if they saw all the posts on the forum of people looking at the other makes due to the delays in production. This is no way to take market share and attract buyers from other brands. They need to say something so they can set reasonable expectations with the customers.

 

[Neocane]

If we could just get a solid realistic date of construction and reasoning behind it I would be satisfied.

 

[Jared B]

If we could just get a solid realistic date of construction and reasoning behind it I would be satisfied.

Pretty much what I asked for and why some trucks have been built but not moving.

 

[Duane]

Pretty much what I asked for and why some trucks have been built but not moving.

Thanks, Jared. No reason why FCA can't indicate / communicate the cause of the delay in RamBox shipments. Why the big secret?....just a little honest transparancy = common courtesy & respect for your hard working customers.

 

[YoAdrian]

I visited my dealer today and he searched to see if anything like my order (minus the Ramboxes) was available locally or in KZ status. Found an almost exact match (Rambox, tonneau, and 33 gal tank missing but everything else is as I want) on a train heading this way so we'll see if the other dealer is willing to give it up. If so, I'll get it.

Concerned about the potential for multiple month Rambox delays so with no data from FCA/Ram Corporate I am visiting my salesman Monday for a chat. My primary plan is to simply delete the Ramboxes while I’m still in D status and see if they’ll move me toward production... he’s successfully changed my order twice already to remove air suspension and tow mirrors already. I may go fishing for a similar truck in transit but few BigHorns have pano sunroofs and Alpine, what can
I say I have expensive cheap tastes. He promised to ask his GM and regional corporate rep what’s up, and I’ll let you guys know if I hear anything new of course.

 

[YardSale]

Guys.....maybe it's just me but I'm feeling like things are going "break loose" pretty soon. Would be a shame if you pull the trigger on another truck only to find out that Ramboxes start shipping in another week or two. But hey......to each his own.

 

[Slim]

I will hit the 12 week mark in D status (not even on the schedule) on Monday with no explanation from Ram about my delay.........NONE

My original estimated ship date was 06/14/18 FWIW

 

[Jared B]

Thanks, Jared. No reason why FCA can't indicate / communicate the cause of the delay in RamBox shipments. Why the big secret?....just a little honest transparancy = common courtesy & respect for your hard working customers.

This is what I'm hoping for. Based on @Kramersp truck moving around today I have a feeling they might start shipping soon too, but thats just a hunch. I'd like to hear an official word on whats going on.

 

[Slim]

Pretty much what I asked for and why some trucks have been built but not moving.

And some not even on the schedule at all