TX_Phil
Active Member
Why am I not surprised. Looking at the tailgate and bed I don't see any sensors so wonder if it was actually installed .
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NO TAILGATE AJAR WARNING ?? 2020 ram rebel
- Thread starter Sixxshooter
- Start date
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Dumpster_on_Wheels
Active Member
It's in the passenger side latch, but I didn't see anything either, but it's working now so it must be there. I also had it listed on my build sheet like you.
RamCares
Spends too much time on here
Hi @TX_Phil - I would be more than happy to escalate a case on your behalf so that you have further support as you address this with your dealer. Please follow up with us via PM to start the process.
Hi @Mustangmike66 - Please be sure to reach back out should you have any trouble hearing from your specialist on this! Per your case, I do see that she was planning to follow up with you today.
Mark
RamCares
Leinhauser01
Active Member
I asked my Service Advisor and he told me that just means the Lamp is in the EVIC, not that it will work. Hahaha
Mustangmike66
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RamCares
Spends too much time on here
Hi @Mustangmike66 - After you were in touch with your specialist on Friday, she has been trying to reach out to your Service Advisor at the dealership. She did call on Tuesday and Wednesday, however he is currently out sick so she is awaiting a follow up still. I have gone ahead and documented your outreach here so that she may follow up with you as soon as possible!
Mark
RamCares
Dookie
Ram Guru
@Mustangmike66, @TX_Phil, @MarkRamCares & everyone else...
This came from my dealership when I went in to have this fixed and was told they would be in contact if/when engineering finds a fix.
Bull$hit, the "fix" is there, all they have to do is turn it ON, if AlphaObd can do it, Ram sure as hell can.
I drove home from work yesterday with the tailgate down without my knowledge the entire way. I found out when I put it in reverse to back into my driveway and saw the camera facing the road.
In my industry, it is required to back into parking per safety regulations in port facilities, so it has become habit from 30 years of doing so. When I park, I always back in, so when I leave from wherever I am, I do not go into reverse, therefore I do not see the backup cam.
I have about 100 pounds of tools in a sealed storage box in the very back of the bed next to tailgate for easy access. I'm glad I have a DeeZee bed mat, or I would have had tools all over the road and likely damaged many vehicles in the process or worse, injured/killed someone. A 5-pound mall going through someone's windshield at 65mph would be a situation from hell.
@Mark RamCares...Please do whatever you can to remedy this.
This came from my dealership when I went in to have this fixed and was told they would be in contact if/when engineering finds a fix.
Bull$hit, the "fix" is there, all they have to do is turn it ON, if AlphaObd can do it, Ram sure as hell can.
I drove home from work yesterday with the tailgate down without my knowledge the entire way. I found out when I put it in reverse to back into my driveway and saw the camera facing the road.
In my industry, it is required to back into parking per safety regulations in port facilities, so it has become habit from 30 years of doing so. When I park, I always back in, so when I leave from wherever I am, I do not go into reverse, therefore I do not see the backup cam.
I have about 100 pounds of tools in a sealed storage box in the very back of the bed next to tailgate for easy access. I'm glad I have a DeeZee bed mat, or I would have had tools all over the road and likely damaged many vehicles in the process or worse, injured/killed someone. A 5-pound mall going through someone's windshield at 65mph would be a situation from hell.
@Mark RamCares...Please do whatever you can to remedy this.
Sixxshooter
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This is a nightmare ! They need to fix this soon .
Br549
Active Member
Dookie
Ram Guru
SOL doesn't = Star Online Publication
SOL does = $h!t Outta Luck
SOL does = $h!t Outta Luck
Sixxshooter
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That’s complete bull **** . I’m bringing my truck in for the auto high beams not working and this tailgate issue . If they don’t fix the tailgate issue I’m gonna start flipping tables .
Mustangmike66
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That’s complete bull **** . I’m bringing my truck in for the auto high beams not working and this tailgate issue . If they don’t fix the tailgate issue I’m gonna start flipping tables .
Good luck. @RamCares has been working it for me for about a month now and it hasn’t gone anywhere. I haven’t heard from @RamCares on the issue for 2 weeks. It needs to be fixed!
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My tailgate warning quit working too. It used to. Would love to know when Ram will fix this debacle. How can they sell us a product with a specific feature we pay for then take it away? Makes 0 sense to me.
cowboy99
Member
No tailgate ajar light and bed lights on the cab do not come on when the tailgate is open. It is listed on my buildsheet as well. 2020 Laramie ecodiesel. How do the notify owners when they find a fix or do I just have to keep bugging the service dept?
Mustangmike66
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I just read on the Alpha OBD thread that someone turned their tailgate ajar warning.
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MayhemMOORE
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It’s mentioned back in post 92 in this thread as well. Two settings in AlfaOBD. One should be set already, and the other needs to be turned on. I did it a while back and can confirm it worked for me as well.
Mustangmike66
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I found the TSB Sascuatch referenced. It appears that you have to LAN, XH5 and or MWK to get the tailgate open indicator to work. I will be looking into the Alfa OBD to see if I can get it to work.
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Dumpster_on_Wheels
Active Member
Change “CBC Config IO F pin 26 Connector F Pin 26: Trunk/Liftgate Ajar Signal Input Present” to YES and that will fix it. It will also make your bed lights come on when you open the tail gate (overhead lights)
I found the TSB Sascuatch referenced. It appears that you have to LAN, XH5 and or MWK to get the tailgate open indicator to work. I will be looking into the Alfa OBD to see if I can get it to work.
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