From RAMCARES
Hi again,
I've heard back from our Uconnect specialist. We are currently deploying an over the air update to address the following concerns: audio mute during Bluetooth calls, audio volume stuck on max volume, loss of favorite presets, navigation location concerns, and Bluetooth slow to pair. This will update the 12-inch radios to the newest software level. The software update is rolling out over the next few weeks- please be patient with it coming to your vehicle.
As for the online search showing as offline, this is not being addressed in the above update but will be addressed at a later time. Unfortunately, I do not have any timeline for this. I've been told that the following workaround has been successful for many customers:
- Press Where To
- Press Other Destinations
- Press Address
- Enter address information
I hope this information is helpful to everyone. Please let me know if you have any additional questions and I will do my best to get you answers.
Alison
RamCares