well they said it's normal noise, they observed it and even with the images of this thread for the service tickets, the tsb, and the video from youtube which is the exact same issue I'm having the dealership claims it's a normal noise, and the tsb doesn't apply to my vin number. They did say I have warranty so if it fails bring it in but it's not failing according to them. I don't know what to say about that. This isn't something I paid for it's a noise that although subtle happens when I shut the vehicle down last about 5 seconds and sounds like a tone key off whining high low high again then dissipating. Other than waiting for an all out failure, what can I do through ram to get my dealership to address the problem now?