Growling brakes in Reverse!

[ErnestRocks19]

Just an update I had mine done 3 weeks ago and so far all is good. Thank you @RamCares for expediting the issue I had for over a year. Truck runs great now.

 

[RamCares]

Just an update I had mine done 3 weeks ago and so far all is good. Thank you @RamCares for expediting the issue I had for over a year. Truck runs great now.

So glad to hear this update!! If you are ever in need of any additional support down the road, we are always here to help.

Mark
RamCares

 

[TechDaddy3x]

So glad to hear this update!! If you are ever in need of any additional support down the road, we are always here to help.

Mark
RamCares

My 19 with 5k miles just started doing this in the morning. What’s the solution?


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[RamCares]

My 19 with 5k miles just started doing this in the morning. What’s the solution?


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I'm sorry to hear this update, @Whoseanthony. Please follow up with me via private message to provide your VIN so I can look into this further for you.

Mark
RamCares

 

[kilcher]

My 19 with 5k miles just started doing this in the morning. What’s the solution?


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There's a TSB for it...

https://5thgenrams.com/community/threads/directory-of-service-bulletins-recalls-ram-1500.775/

See "April 25, 2019 - Rear Brake (Moan) Noise - # 05-002-19" under brakes.

 

[ray730]

I too, have the noise coming from my rear brakes. So embarrassed to be driving a vehicle this expensive, yet sounds like my first car that was $300.00(yes I'm old). I had it in at the dealer for another issue and they pretty much told me that there is nothing they could do, because the problem will return. The advisor I dealt with said that FCA is aware of the problem but no fix. I told him about the TSB that was out and I was pretty much blown off. Glad that there are dealers that are on top of this and listen to customers, but mine seems to not care.

 

[RamCares]

I too, have the noise coming from my rear brakes. So embarrassed to be driving a vehicle this expensive, yet sounds like my first car that was $300.00(yes I'm old). I had it in at the dealer for another issue and they pretty much told me that there is nothing they could do, because the problem will return. The advisor I dealt with said that FCA is aware of the problem but no fix. I told him about the TSB that was out and I was pretty much blown off. Glad that there are dealers that are on top of this and listen to customers, but mine seems to not care.

Hey @ray730 - this is not the experience we expect for our customers. If you are willing to try and address this with your dealer or work with a different local dealer instead, I am more than happy to escalate a case on your behalf to provide you and your dealer with an additional layer of support for that process. Our team is just a PM away.

Mark
RamCares

 

[RevRonnie]

Hi Slim and 2019 blacked out,
We are sorry to hear you are experiencing this, but we are happy that you are taking your trucks to the dealer to have this concern addressed. If you would like an extra layer of assistance, feel free to send us a private message!
Alex
Ram Social Care Specialist

Alex,

I am having the same issue. Can yall help me too?

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[RamCares]

Alex,

I am having the same issue. Can yall help me too?

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I regret to hear this, @RevRonnie! Please follow up with us via PM to provide additional details of your situation so we may determine how to best assist you at this point.

Mark
RamCares

 

[sssjones]

I have a 2019 Ram Lamarie, I've got the same issue. It's been in the shop a couple times last summer right after I bought it. and they tell me it's because of dust and dirt. I've left the shop went to the car wash and same issue. It's more like a harmonic vibration

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[z0n3]

@RamCares I have been waiting since January of this year for parts to do this TSB on my truck. Can I get some assistance with this please? The last time I called the dealership they said they did t even think FCA was making any of these brake kits to ship out.

 

[RamCares]

I have a 2019 Ram Lamarie, I've got the same issue. It's been in the shop a couple times last summer right after I bought it. and they tell me it's because of dust and dirt. I've left the shop went to the car wash and same issue. It's more like a harmonic vibration

I'm sorry to hear your dealer has not been able to sort out this concern, @sssjones. If you would be interested in following up with me via private message, I would be more than happy to learn more about your most recent experience addressing this to determine how to best assist at this point.

@RamCares I have been waiting since January of this year for parts to do this TSB on my truck. Can I get some assistance with this please? The last time I called the dealership they said they did t even think FCA was making any of these brake kits to ship out.

Thank you for taking the time to follow up with me on this via PM, @z0n3. I just had a chance to follow up!

Mark
RamCares

 

[ScubaSteve]

i have complained about this at every service appointment on my wifes 2019 Limited since we bought it in November of 2018. I am going to take a copy of the bulletin I found on this thread with me to the service I have scheduled next week.

 

[RamCares]

i have complained about this at every service appointment on my wifes 2019 Limited since we bought it in November of 2018. I am going to take a copy of the bulletin I found on this thread with me to the service I have scheduled next week.

Hi @ScubaSteve - I regret to hear that you are also experiencing this concern. If it would be of interest, I would be more than happy to escalate a case on your behalf so that you have an additional layer of support while working with your dealer. Our team is always a private message away to start the process!

Mark
RamCares

 

[highgear2005]

My 2019 had this sound. I only notice, on a cold morning and last just a few seconds. My solution was backing up to the garage door. Now when I leave the house at 5 am there’s no noise. Haven’t had a problem with it since.


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[RamCares]

My 2019 had this sound. I only notice, on a cold morning and last just a few seconds. My solution was backing up to the garage door. Now when I leave the house at 5 am there’s no noise. Haven’t had a problem with it since.


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Thank you for taking the time to share your experience, @highgear2005! If you are ever in need of any additional support, our team is always a private message away.

Mark
RamCares

 

[Kilo]

My 2019 RAM 1500 Laramie Longhorn Crew Cab short box has an annoying growl coming from the brakes as I slowly back out of my driveway and then tap the brake pedal. This is loud and makes it sound as if the rotors are stuck or the emergency brake is on. What the hell is this? I mentioned this to a Service Writer at my dealership and he casualty put me off with "yeh I have other owners saying this is happening and maybe FCA will issue a recall to fix it". That's a dumb answer. I will speak to the Service Manager tomorrow to elevate this. Seems like every week brings a new problem on this $65K+ rig?

I’m having the same problem with my 2020 limited and they are saying that they have fixed this issue with the 20s and they refuse to fix it and keep saying nothing is wrong. The noise is annoying and not something you expect from a 90,000$ truck. I dunno what to do

 

[KcRay]

I’m having the same problem with my 2020 limited and they are saying that they have fixed this issue with the 20s and they refuse to fix it and keep saying nothing is wrong. The noise is annoying and not something you expect from a 90,000$ truck. I dunno what to do

My 2019 does it in the winter months, but when I use auto parking brake, it won't make a sound.

 

[Sascwatch]

There is a fix for this where the dealer installs anti moan brackets on the rear calipers. I just had this done and it fixed my brake moan problem.

 

[RamCares]

I’m having the same problem with my 2020 limited and they are saying that they have fixed this issue with the 20s and they refuse to fix it and keep saying nothing is wrong. The noise is annoying and not something you expect from a 90,000$ truck. I dunno what to do

My 2019 does it in the winter months, but when I use auto parking brake, it won't make a sound.

Hi @Kilo and @KcRay !

Sorry to hear about the concerns you're experiencing recently. We kindly recommend setting up an appointment at your dealer to get this properly diagnosed. If you'd like additional support while your vehicle is in service, feel free to send our RamCares team a private message with your current mileage & VIN! We hope everything gets resolved quickly.

Courtney
Ram Cares