GKIII
Ram Guru
Was it supposed to come with a trailer brake controller?I have a 2022 Ram 1500 LoneStar Off Road and my truck throws this "Service Start/Stop System" when I pull a trailer. It has happened to me 5 times now in less than 5000 miles and goes into Limp mode. I have the dealership looking at it now and they are telling me the error is occurring because the truck did not come with a trailer brake controller. They are telling me the only way to fix it is for me to pay them $850 for a trailer brake controller to be installed. They claim that it is not a warranty issue because the truck did not come with a trailer brake controller? I have a brand new $55000 truck that cannot tow a trailer without going into limp mode and that is not a warranty issue? We are talking about a small utility trailer with a side by side, nothing heavy. Have you ever hear of something so ridiculous. Oh and the brake controller is backordered for 3 weeks! @RamCares can you help?
Also, that makes no sense. The brake controller has nothing to do with the start/stop system.