I stopped by my dealer this morning to get everything finalized as I've been out of the state. I wanted to get them my paperwork and nail down the bank check I need to get. I was hoping mine was going to dropped off today. No such luck. Likely tomorrow. While we were talking, I asked my salesman how many he's delivered. He said 10 or 12 now. Then I asked how many have had complaints about the a/c. He gave me a weird look and said none. Then asked why. I told him about the complaints on here. After we finished what we could, I went over to the service write up area and asked the service writer I always use with my Jeep JK and asked him. Same answer. None. He's one of 10 writers they have and h e was going to check with the some others today and get back with me tomorrow. He said if it was a constant issue he'd overhear others talking about it. He has dealt with a couple of 12" screen freezes, though.
That's great for everyone who doesn't have issues (or haven't yet taken it in to be serviced like one of the members above/myself) but that doesn't mean the issue doesn't exist.
I don't know how one could argue that numbers like
@Ickabod's 67* outlet temperature with an ambient of 83* is acceptable. By FCA's own guidelines its not... (assuming he followed the steps in the PDF posted earlier).
The dealership
@Limited dealt with in Houston for his order said something different than yours - post below (emphasis mine).
My 2019 Limited arrived at the dealer this week so I stoped by the dealer this afternoon to take it for a test drive. I couldn’t believe how underperforming the A/C was. It was in the upper 90’s today in Houston so it was hot but I drove the truck for about 30 minutes with the Max A/C on and it never even got comfortable in the truck, I was still sweating even after 30 minutes of driving. This is definitely not normal. My current 2015 F150 can be freezing inside within about 5 minutes even on the hottest day. Dealer said they would have the service department look at it tomorrow but they admitted that all th 2019’s are like that. Seems that it might be a design defect if that is the case. If they tell me that it operating normal then I will definitely have to walk away from my ordered truck
Point being the data sets anyone has access to right now are small - whether that's an online forum or a single dealership. Making blanketed statements like "the AC system in the DT sucks" isn't accurate because some are having issues and some aren't. But just as inaccurate are statements claiming "the AC performs within spec" because there are documented cases here where its not.
I get a lot of guys on here don't have their trucks yet and want to hear statements like the one you posted about your dealership not having any reported issues because it makes them feel better (it would me too). All I can say is do what
@Limited did and test drive the truck once its delivered. If the AC is satisfactory to you, then buy the truck. Otherwise walk away like he did.
And by "you" I didn't mean you
@Jus Cruisin alone, but anyone waiting on an order who is concerned about AC performance.