Did you update it? The instruction booklet tells you how. And I read this on one of the reviews. Mine works flawlessly.
4.0 out of 5 starsVerified Purchase
READ THIS! Set up required
Reviewed in the United States on March 21, 2021
Style: for cars from 2021
It works perfectly on a 2021 Mazda CX5, but it took me 2 hours to figure out. First off, don't read the instructions. They claim you plug it in, and then connect to bluetooth, and you're all set. But that's not it at all. It doesn't even transmit a bluetooth signal until you've updated the firmware on the box. So here's what you need to do: Plug it into your car's USB port which you use with wired CarPlay. Wait approximately 30 seconds, then on your phone connect to the wifi transmission labeled "VOLKSWAGN" or something very close to that. I don't know why it's called that, but that connects you to your Carlinkit. The password to join is 12345678. After you're connected, browse to IP address 192.168.50.2, which takes you to the configuration page for your Carlinkit. On that page, it'll say that your Carlinkit is up to date, but it isn't. Click the "Check for update" button, and then you'll see that there's a newer version available. Install the update and wait for the page to tell you it's done updating. At this point, you may lose the "VOLKSWAGN" WIFI connection because the update reset the WIFI transmission name from "VOLKSWAGN" to "Auto box" or something similar to that. After you've re-established a connection to the new "Auto box" WIFI signal, browse to IP address 192.168.50.2 again. Again, it'll tell you that your Carlinkit is up to date, but it probably isn't. Click the "Check for update" button, and then you'll see that there's a newer version available AGAIN. Install the update and wait for the page to tell you it's done updating. Repeat the cycle of update, refresh page, update, refresh page, until it tells you that there's no more updates when you click "Check for updates." When you reach that point you should be ready to rock. When you plug in your Carlinkit to your car's USB port that you use for CarPlay, you will see an different screen that gives you directions to connect your iPhone. Now finally the Carlinkit transmits a bluetooth signal that you can pair with. Go ahead and pair it, and on your phone it'll ask you to confirm if you want to pair it. For some reason, after it's paired via Bluetooth, it'll unpair itself and then continue to use the WiFi connection. That's it! You're all set up. Next time you start your car your iPhone will automatically reconnect. I give this thing