this is something that is quick and simple enough that if I were in your position I would try myself if the dealer can quickly fix the problem. As you know by now trips to the dealer back and forth and being without your truck is a hassle. Not to mention having them tear at things trying to look for and chase down gremlins. Removing a cowl and throwing some sealant on is a cheap easy way to experiment without ripping things apart. I’d give it a shot if you have the time.
I saw the post and asked my dealer about it, but they hadn't heard the noise so they didn't understand the problem or "fix." I haven't seen anyone post any updates stating that this had fixed their problem, so until then I won't put my dealer through something that hasn't been validated. A proper TSB would point to a root cause, an applicable fix and time associated to do the repair. Without that you're looking at a straight time out of pocket repair ..
I'm fortunate that my dealership has been as helpful as they can be, the General Manager actually just called me a few minutes ago and he's going to contact Corporate to see if they can assist. He is not very impressed with how my situation has been handled, and wants this resolved as well.
Not to mention, on Monday they asked the dealer to hold the truck I test drove last Tuesday, and haven't given them any kind of timeframe as to when this "process" is going to be complete. In fact, other than them contacting the Service Department a few times and leaving a voicemail to hold that truck this past Monday, they haven't spoken to the dealership at all.
I also understand 1st model year issues, that's why I've been patient, and like you, while I've had issues with other vehicles (non-fca), I have never had an issue that was not, or apparently could not be fixed under warranty. So, this is certainly a whole new (and bad) customer experience for me.
To all of you with wind issues - every sound you have described and coming from every place you have mentioned I have also experienced - but my wind noise is now gone and the remedy for me will sound bizarre to you.
I had taken my 2019 Ram 1500 Laramie Quad Cab into my dealer for the wind issue (about the 4th or 5th time) and some other minor things when they called me, asking me to come back in and look at some minor driver side door damage. Obviously, I thought they were out of their mind. In any event, I went in and sure enough there was some "rippling" in the door skin just in front of the mirror. It was almost impossible to see unless you were purposely looking for it and looked down the side of the truck with some good lighting. Also, if you looked from the center front of the truck there was an almost imperceptible change in the angle of that mirror (up) when compared to the mirror on the passenger side. It looked like some big dude had walked by and bumped it with his shoulder (you know how they stick out) and then got pissed and palmed it from the mirror side forward because it was obvious it was not hit by another vehicle - no damage to the mirror, no scratches or missing paint.
I personally believe it happened at the dealership because they park the trucks so close together, but that was a loosing battle.
OK. To the point. The techs believed this was the cause of all my wind noise problems and I told them they were insane - after all I'd had the wind issue since I bought the truck. So I turned it in to MY insurance and - after a little fight - they replaced the door with a new door, including the mirror. (By the way - did you know that the bracket holding that big mirror is PLASTIC??) Thanks RAM!
In any event, since replacing the door and mirror, I have had absolutely NO WIND ISSUES. Why? I have no clue because that was the only thing changed from wind & noise to no wind & noise. I just wanted to give you this information in hopes that it would help you solve your own issues because I know just how frustrating it was for me.
And by the way, RAM Care and RAM Corporate SUCK! They just don't care about their customers. Really sad because I've been a Dodge owner for many years. But I have sent in their surveys and asked for them to get in touch with me (like they ask you to check off on the survey) and I have sent them emails. No response.
Best of luck to all of you. Hope you are able to find some resolve.
NMCajun
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