Cmerkert
Ram Guru
So I emailed FCA yesterday about the Nav Maps being out of date. Here is their response. We should all call them and inquire/complain/pressure them to update them 2017 on digital file updates is unreal!
Thank you for contacting the RAM Customer Assistance Center. We sincerely apologize for the delayed response.
It is appreciated that you have reached out to us in regards to the navigation maps on your Uconnect system. We regret we are not privy to what version of maps the factory may have access to install on the Uconnect systems as the maps are provided by another party. According to our provided resources, the most appropriate department to inquire about your navigation maps being up to date would be HERE Maps. They can be reached directly at 1-866-462-8837 for further inquiry.
Please be advised that it may be possible that they may not be able to address this matter until your RAM 1500 has been delivered. Should you feel that there is a concern with your maps at the time of delivery; please feel free to contact us back to advise and we would be happy to look into any possible assistance we may be able to provide at that time.
We certainly wish we could have been of more assistance to you. At this time, we will be closing this case. Should you have any further inquiries, we would be happy to address them with you. You may reach us via chat or email through www.ramtrucks.com or contact by phone at 1-866-762-4636. Thank you, Chris, for being part of the RAM family.
We appreciate your business and have a wonderful day.
Sincerely,
Jennifer
RAM Customer Assistance Center
Thank you for contacting the RAM Customer Assistance Center. We sincerely apologize for the delayed response.
It is appreciated that you have reached out to us in regards to the navigation maps on your Uconnect system. We regret we are not privy to what version of maps the factory may have access to install on the Uconnect systems as the maps are provided by another party. According to our provided resources, the most appropriate department to inquire about your navigation maps being up to date would be HERE Maps. They can be reached directly at 1-866-462-8837 for further inquiry.
Please be advised that it may be possible that they may not be able to address this matter until your RAM 1500 has been delivered. Should you feel that there is a concern with your maps at the time of delivery; please feel free to contact us back to advise and we would be happy to look into any possible assistance we may be able to provide at that time.
We certainly wish we could have been of more assistance to you. At this time, we will be closing this case. Should you have any further inquiries, we would be happy to address them with you. You may reach us via chat or email through www.ramtrucks.com or contact by phone at 1-866-762-4636. Thank you, Chris, for being part of the RAM family.
We appreciate your business and have a wonderful day.
Sincerely,
Jennifer
RAM Customer Assistance Center