UConnect version 20-16 Update Released 11/19/18

[anthtony]

As of January 26, version 20-16 is current for the 12” screen. That is what I am running

Got it, that’s good to know. I read somewhere 20.18 but perhaps that was the 8” unit. Appreciate your help!!

 

[edrclark]

Be advised, my software has not updated since October, so I am expecting a new version soon

 

[anthtony]

Be advised, my software has not updated since October, so I am expecting a new version soon

Good to know. I purchased in September and I don’t recall ever seeing a software update. I’ll be curious to see what I’m running when I return.

 

[anthtony]

As of January 26, version 20-16 is current for the 12” screen. That is what I am running

Edclark one other question. Are you using the UConnect app? If yes, do you have the “info” button at the bottom? I only have “location” and “remote”. There should be an “info” section at the bottom as well.

TIA!!

 

[edrclark]

Nope I use the guardian app

 

[anthtony]

Here is what I have

View attachment 18233

I have the exact same hardware application and software version that you do, so I guess I’m up to date for now

 

[edrclark]

At least for the moment

 

[Ortiz7983]

I don’t have the info button on the bottom. Has it been confirmed that the next update will have the truck info or is one just speculating?

 

[edrclark]

Speculation

 

[Chris]

The iPhone uconnect app has had the info since I started using it in October:

 

[anthtony]

The iPhone uconnect app has had the info since I started using it in October:
View attachment 18325View attachment 18326View attachment 18327

Yes, that’s because you gave the 8” screen. The 12” does not.

 

[Gatornation9999]

So I entered a ticket complaining about the info not showing on the portal or app. They told me the fix was coming later this year in a software update, but they gave me 3 years (or 6 total) oil changes and tire rotations as compensation. Just something to keep in mind if you all are that upset.

I didn't ask for anything. I just wanted to know why it wasn't working and they told me it was a 12" issue and they're working on it.

 

[macallien]

So I entered a ticket complaining about the info not showing on the portal or app. They told me the fix was coming later this year in a software update, but they gave me 3 years (or 6 total) oil changes and tire rotations as compensation. Just something to keep in mind if you all are that upset.

I didn't ask for anything. I just wanted to know why it wasn't working and they told me it was a 12" issue and they're working on it.

how did you open the ticket?

 

[Gatornation9999]

how did you open the ticket?

I think it was on the my moose website where the dashboard is.

 

[Cmerkert]

So I entered a ticket complaining about the info not showing on the portal or app. They told me the fix was coming later this year in a software update, but they gave me 3 years (or 6 total) oil changes and tire rotations as compensation. Just something to keep in mind if you all are that upset.

I didn't ask for anything. I just wanted to know why it wasn't working and they told me it was a 12" issue and they're working on it.

Who did you contact to state your concern

 

[Gatornation9999]

Who did you contact to state your concern

It was the Mopar owner’s website. I went to support or contact us. Whichever it’s called