Uconnect 12" Software revision 18.45.40 Issues listed - PLEASE BUMP and respond so I can get this sent to the right person(s) at FCA.

[EddieW]

OTA update yesterday to software version 20.04.19

No issues with the backup camera since the last OTA took my software to version 19.49.13

We'll see if anything changes.

 

[Razilla76]

I have been having issues since I bought the truck on May 31, 2019. Truck build date is March 2019. Software on the truck has not updated since buying the truck.

Software Version: 18.45.40
Hardware part number: CNSC29NFGL
Application version: USA-SBX-12.1-NR-28.1.0-20181108-N0G1

Issues that my 12" Uconnect have:
1) Bluetooth audio will disconnect from my phone, and wont allow me to reconnect until after shutting the truck off and letting it "sleep."
2) Blue screen when using back up camera
3) If playing music via bluetooth, Sirius Xm will play in the background along with whatever audio is playing through bluetooth
4) After ending a phone call, the Uconnect system will be frozen on the phone menu, and shows I am still on a call and the rest of the system freezes.
5) Power steps wont deploy or retract intermittently. ***Not sure if this is related to the Uconnect, but when the power steps are acting up, pushing the deploy/retract button in my Uconnect wont do anything.

Went to the dealership in December 2019. It was acting up so I drove over there to they could confirm the issues i was having. I was told there was an update coming early 2020.

In April 2020, I recieved the recall notice (W22) for back up camera being stuck on screen. Took the truck to the dealer yesterday, May 14, 2020, and I was told they were having problems updating the Uconnect software and wanted to keep the truck overnight. This morning I was told my truck did not need the update because the Uconnect software was a higher version number...? I told the dealer according to the FCA Recall instructions, if the Application number is LR-34.2, it did not need an update. Mine was 28.1.0. They said they could not update it and sent me home. Scheduled an appointment with another dealer tomorrow to see if they will be more helpful.

 

[NHjake98]

My software updated yesterday via OTA.

 

[rkwiltz]

My software updated to 30.04.19 via OTA. Now Android Auto doesn't connect. Does anyone have a copy of the old version?

 

[dts828]

My software updated to 30.04.19 via OTA. Now Android Auto doesn't connect. Does anyone have a copy of the old version?

Are you sure it updated to 30.04.19?

Sent from my GM1917 using Tapatalk

 

[Bluesurf]

Are you sure it updated to 30.04.19?

Sent from my GM1917 using Tapatalk

Pop your VIN# in here: https://www.driveuconnect.com/support/software-update.html

 

[dts828]

Pop your VIN# in here: https://www.driveuconnect.com/support/software-update.html

That site is useless..... The reason I ask is because the last I knew we were up to 20.04.19. Just trying to figure out if it was typo or they started pushing new update.

Sent from my GM1917 using Tapatalk

 

[Timeless]

That site is useless..... The reason I ask is because the last I knew we were up to 20.04.19. Just trying to figure out if it was typo or they started pushing new update.

Sent from my GM1917 using Tapatalk

Gotta be a typo.

 

[Dmalonecentral]

Yeah I am having all the same issues also. I just got the new update on mine and carplay stopped working along with issues with phone calls. I have noticed some issues with the temperature here recently but will focus on that later. I had it at the dealership for the first oil change a few days ago and they said there is nothing around recalls for it. To be honest, I believe there are just a bunch of issues at Uconnect and the way they develop and test their own software. After the update, I was on the phone for maybe 5 minutes and then all of a sudden I was being told I couldn't be heard at all. I have definitely found that there are issues with Bluetooth or Connected Phone call audio/mic combination. I had to get my whole Uconnect screen replaced once already so we will see what happens next. Keep me posted.

What were your temperature issues? I live in Phoenix and I cannot use CarPlay at all if it is too hot.


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[Ripcurl134]

2019 RAM 1500 Limited with 12" Radio. Touch Screen doesn't work, sound quality from 19 speaker H&K system is awful, and Siruis Guardian App can not locate the vehicle. I am very upset with RAM as they have been unable to correct this problem.

 

[Flyboy917]

2019 Ram 1500 12" Got an OTA update tonight that took me from 18.27 to 20.06.13. Application data, Microboot version, HD tuner firmware, EQ version, and Navigation version (but not map data) all updated also. Wasn't having any issues prior other than the navigation sucked and voice commands were about worthless. Haven't driven the truck yet so I don't know if I have any issues yet.

 

[adishman]

I received the recent ota in July. Uconnect will not download contacts from Samsung Galaxy S-10. It says phone not supported. The S-10 worked fine before the update

 

[Nels]

I received the recent ota in July. Uconnect will not download contacts from Samsung Galaxy S-10. It says phone not supported. The S-10 worked fine before the update

Found any fixes to this? Just bought my truck in October. I also have a samsung galaxy s10. Uconnect says phone not supported and doesn't load my phone book or favorites. Most widely manufactured and sold phone in the world isn't supported?!