For any North Texas RAM owners, DO NOT USE FRISCO CJDR in Frisco TX
They've had my truck for a week, trying to get different results from the same diagnoses. I swear, monkeys could do a better job than those cats.
So because the dealership submitted that there was no error code for the HVAC system to my company who I have my extended warranty through, the work was denied. I did see in the TSB, that if there is no CODE for the issue, to use this code to perform the work. Am I reading this correctly, on what needs to be done to perform the work? This is copied from the TSB 24-001-20:
FAILURE CODE: The dealer must use failure code CC with this Service Bulletin. • If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, failure code CC is to be used. • When utilizing this failure code, the 3C’s (customer’s concern, cause and correction) must be provided for processing Service Bulletin flash/reprogramming conditions.