Rear window leak

[DLucky]

I'm having the same issue on my 2019 Ram 1500 Sport. Ram "cares" is arguing that because the car is from Canada the warranty is voided, they refuse to help at all. I'm not sure why that should matter when it comes to a manufacturing defect! This is something that should be taken care of outside of warranty anyway since Ram is at fault. It's ok though ill drive my $50,000 truck with soaked carpets

 

[mikeru82]

I'm having the same issue on my 2019 Ram 1500 Sport. Ram "cares" is arguing that because the car is from Canada the warranty is voided, they refuse to help at all. I'm not sure why that should matter when it comes to a manufacturing defect! This is something that should be taken care of outside of warranty anyway since Ram is at fault. It's ok though ill drive my $50,000 truck with soaked carpets

From what I've read, the warranty is valid in the country in which it was originally sold. So if it was originally sold in Canada, and it's still within the 3 year 36k mile limits, the warranty would still be valid if you took it to a Canadian dealership to be worked on.

 

[WanderingRam]

My 2020 Ram had the same issue, was covered under warranty. Replaced the back window (frame?) And now the replacement is one is leaking. Should have spent the extra money and got the Toyota Tundra. Back to the dealer on Monday to see what they are going to do.

I tried sealing mine but ran out of sealant and it's still leaking. I'm consider just paying to have it replaced but it looks like that might not even fix it for good. I might just get a new truck

 

[Nsleone]

I tried sealing mine but ran out of sealant and it's still leaking. I'm consider just paying to have it replaced but it looks like that might not even fix it for good. I might just get a new truck

I feel your discouragement from this, it’s a really annoying issue but that being said those who have sealed the rear window have not had leaking issues. That being said, If you sealed the entire window and it’s still leaking it may be the 3rd brake light seal leaking.

@ScottWin any update on your window? I curious when they initially replaced your window, the part number for the rear window was superseded sometime during the 2021 model year I believe, I wonder if the window they replaced yours with had the new part number or the old number known to crack.

 

[My1stHemi]

Seal everything. Top of window, brake light and shark fin. There are no other penetrations in the roof for water to gain access. It’s stupid that we have to do this on new trucks but it’s worth the effort to resolve the annoying issue.
I had two coworkers ride with me for 8hrs to a bird hunt and they both repeatedly commented how amazing the ride is in my ram and how nice the interior is(Laramie). They both drive a comparable Sierrra, F-150(work), and Tundra.

 

[Kaldir1934]

I just bought my 2019 RAM 3 weeks ago. Thankfully it was raining really hard that day, and I noticed the rear window trim cracked, and it was leaking in water. The dealer had a 2 week wait time for an appointment, so I just brought it in today. I'm still under the 3-Month/3000 Mile warranty, so I'm really hoping they just replace the entire window, and not try try the "It's the 3rd brake light, we replaced it and now it's fixed," just to cross over the 3/3 and end up having to front the cost of the window. The leak is not that bad yet, but it's really annoying to have it leak even after hand washing the truck.

 

[cevans6318]

I just bought my 2019 RAM 3 weeks ago. Thankfully it was raining really hard that day, and I noticed the rear window trim cracked, and it was leaking in water. The dealer had a 2 week wait time for an appointment, so I just brought it in today. I'm still under the 3-Month/3000 Mile warranty, so I'm really hoping they just replace the entire window, and not try try the "It's the 3rd brake light, we replaced it and now it's fixed," just to cross over the 3/3 and end up having to front the cost of the window. The leak is not that bad yet, but it's really annoying to have it leak even after hand washing the truck.

break your antenna off of the window and take it in. Then they have no choice but to replace the back window.

 

[Idahoktm]

break your antenna off of the window and take it in. Then they have no choice but to replace the back window.

There's an antenna on the back window?

 

[Kaldir1934]

There's an antenna on the back window?

There's the wire for the rear defroster. Not sure about an antenna though.

 

[cevans6318]

There's the wire for the rear defroster. Not sure about an antenna though.

sorry I mean defroster

 

[Kaldir1934]

Update: They are keeping my RAM over night. They are having issues trying to find where the leak is coming from. Window seal or brake light. I feel like the dealers have gotten enough of these to know it's most likely the window seal. The plastic trim is cracked, and water streams down said crack. Hopefully tomorrow will have better results!

 

[Rsy]

Hi Maierm34,
We're sorry to hear that you are having trouble resolving this concern. What we can do is escalate a case on your behalf so that one of our Case Specialists could work alongside your dealer to find a potential solution to the concerns you’re currently experiencing. Feel free to follow up with us via private message if this would be of interest.

Rob
Ram Cares

I have the same issue with my 2019 RAM Bighorn. Cracked rear window trim and leaking water pretty badly. Extended ASC warranty will not cover it. 60k miles.

 

[Djhayes74]

My 2020 Laramie is doing this for the second time now. I just had the rear windshield replaced last year for this issue

 

[mikeru82]

My 2020 Laramie is doing this for the second time now. I just had the rear windshield replaced last year for this issue

I'd be more likely to suspect the 3rd brake light gasket based on your pics.

 

[RamCares]

I have the same issue with my 2019 RAM Bighorn. Cracked rear window trim and leaking water pretty badly. Extended ASC warranty will not cover it. 60k miles.

Hi,
We responded to your message, please take some time to review it and get back with us at your earliest convenience.

Rob
Ram Cares

 

[RamCares]

My 2020 Laramie is doing this for the second time now. I just had the rear windshield replaced last year for this issue

Greetings,
Please be sure to keep us posted as you continue to monitor this. If you find yourself having to work with your dealer, we're more than happy to get you connected with case specialists who can work alongside your dealers to explore all potential solutions. Feel free to follow up with us via private message if this would be of interest.

Rob
Ram Cares

 

[McRAM19]

My 2019 Ram 1500 Laramie with only 28k miles is leaking water from the rear window. Basic warranty has expired and no help. This should not be happening to these trucks. Ram (Chrysler) needs to step up and help their customers. They know this is a problem.

 

[McRAM19]

Seal everything. Top of window, brake light and shark fin. There are no other penetrations in the roof for water to gain access. It’s stupid that we have to do this on new trucks but it’s worth the effort to resolve the annoying issue.
I had two coworkers ride with me for 8hrs to a bird hunt and they both repeatedly commented how amazing the ride is in my ram and how nice the interior is(Laramie). They both drive a comparable Sierrra, F-150(work), and Tundra.

Mine started leaking that week. Where is the shark fin?

 

[theblet]

Mine started leaking that week. Where is the shark fin?

on the roof toward the back of the cab.

 

[Diamondback]

Rear Window Replaced, Rear 3rd Brake Light Replaced .. Shark Fin Was loose and allowing water to pour in .. fixed that this week as well.