67GeeTeeX
Active Member
Following
So I got up today hopped in the truck on the way to drop it off at the dealership and as soon as I left the house my dash says trailer blind spot enabled the only problem is I didn’t have a trailer hooked up to it. The trailer light stayed on the dash the whole way to the dealership and the service manager was able to see it. 4 hours later I get a call from the same service manager saying my truck was done but due to the technician not able to recreate any of the issues and it not having any kind of software update there wasn’t anything they could do or go off of. He stated that if it was to malfunction again to try and take it right back just as I did this last time so I’m not sure what will be different next time. So in all today was a complete wast of time and my truck still hasn’t had any of the issues addressed.
Sorry new to the group and I’m not sure how to send a private message. Thought those last two I sent were directly to you.I am incredibly sorry to hear this update, @20Ram350020. Would you mind following up with me via private message to provide your VIN and contact info? I would like to get a case escalated on your behalf for further support on this!
Mark
RamCares
Sorry new to the group and I’m not sure how to send a private message. Thought those last two I sent were directly to you.
I'm a new 2020 Ram Limited owner and mine is doing this same random blower noise issue at highway speeds. It sounds like a loud blowing air noise coming from the passenger side. It stopped when I shut off the climate control. I plan to try hitting the recirculate button next time to see if it makes it go away. This is the type of noise that will drive me nuts. I sure hope Ram figures this out soon. I plan to discuss with my dealer when I take it in for the first oil change. Based on this forum thread...sounds like no fix is available yet.
Hi @DPhillips78 - Please know that our team is just a private message away and we are always more than happy to escalate a case on your behalf so that you have an additional layer of support while addressing this with your dealer.
Mark
RamCares
Mark ~
I haven't yet addressed this concern with my dealer. I think that would be the first step. It sounds as though this issue has been addressed multiple times by others to no real resolution. Apparently the Gen 5 Ram's have AC system issues that haven't been fully addressed by the factory. The challenge I will have is duplicating the random issue for the service folks at the dealer. The research I've done so far points to some sort of issue with the recirculating air door system up under the passenger side dash. Must be a issue with programming of actuator that opens/closes the recirculate door. Most people that have this issue report the noise will stop if you hit the recirculate button on the dash. It would be awesome if you can confirm that Ram is aware of this concern and is already working on a resolution...can you?
Mark,
Can You send me the contact info for a different case specialist as well? Sounds like the only way to get any sort of help on this is to inundate them with requests to have it fixed.
Taking the trucks to a dealer is waste of our time and the dealerships time. They cannot fix it. If they know they can’t fix it, they don’t care. It’s a never ending circle of frustration.
Didn’t know anyone else was experiencing this same thing. Took my truck in today because of a suspected exhaust leak, at 26k miles. Dealer found there was indeed a leak in the exhaust manifold but also notified me that my blower motor was bad. I suspect this is what was causing this issue on my truck. May get them to look into the blower motor on yours.I just got back from a 1,000 mile road trip. A/C did great - no issues with keeping the truck cool!
I had it set on auto - 71-73 degrees for the most part. About every 20-30 minutes or so, it's like a setting changed and it blew air out of the passenger side vents. Not positive where it came from, but it was noticable louder, being able to be heard over the radio. Again, only on the passenger side.
Has anyone else experienced this?