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Build date is 8-19, so should I take it in and ask to check or would this have been updated at the factory?
Im actually taking it to Larry H Miller in Albuquerque NM tomorrow. I already talked to one of the mechanics who says there isn’t a fix for it due to it being a software issue but that I need to come In and get a paper trail started. I’m also having issues with my door handle unlock/lock button not working and my touch screen not coming on and just staying completely black not sure if that’s all due to the same software issue or not. I would appreciate any help with the situation that you could offer as I am sure you could understand how I wouldn’t be exactly thrilled spending 76k on a brand new truck and having any problems with it let alone having to waste a well earned day off bringing it back to the dealership only for the issue not to be resolved.
So I got up today hopped in the truck on the way to drop it off at the dealership and as soon as I left the house my dash says trailer blind spot enabled the only problem is I didn’t have a trailer hooked up to it. The trailer light stayed on the dash the whole way to the dealership and the service manager was able to see it. 4 hours later I get a call from the same service manager saying my truck was done but due to the technician not able to recreate any of the issues and it not having any kind of software update there wasn’t anything they could do or go off of. He stated that if it was to malfunction again to try and take it right back just as I did this last time so I’m not sure what will be different next time. So in all today was a complete wast of time and my truck still hasn’t had any of the issues addressed.
