LED tail lights cracking

[retho78]

Hi all,

Just curious if anybody is having/had this issue with their tail lights? Please see pictures were I have marked the hairline cracks.

Thanks in advance!

 

[moosem]

Hi all,

Just curious if anybody is having/had this issue with their tail lights? Please see pictures were I have marked the hairline cracks.

Thanks in advance!

Nope, haven't seen that one. How old is your truck?

 

[Jus Cruisin]

Just swing by your dealer.

 

[retho78]

About nine months old and dropping it of on Tuesday to replace the sway bar link so will show it to them.

Thanks.

 

[Ellisstrong]

Hi all,

Just curious if anybody is having/had this issue with their tail lights? Please see pictures were I have marked the hairline cracks.

Thanks in advance!

Yeah I noticed that with one of mine when I got it tinted. Filled with epoxy, sanded and smoothed and painted so it’s gone now.

 

[retho78]

Yeah I noticed that with one of mine when I got it tinted. Filled with epoxy, sanded and smoothed and painted so it’s gone now.

Thanks, I am going to take it in and have it replaced. Hopefully they don't say it's normal and deny replacing it.

 

[Huskymush]

Yep, just noticed it on mine. Had mine for a year now and its parked in my garage 95% of the time. Plan to mention it on my next service visit. No way this is normal.

 

[retho78]

Yep, just noticed it on mine. Had mine for a year now and its parked in my garage 95% of the time. Plan to mention it on my next service visit. No way this is normal.View attachment 49052View attachment 49053

Definitely some kind of defect for these lights. When I wash the truck, I can see water getting in the crack and fills the gap making it look like there are no cracks. When it dries out the crack reappears.

 

[RamCares]

About nine months old and dropping it of on Tuesday to replace the sway bar link so will show it to them.

Thanks.

Hi @retho78 - Please be sure to keep us updated on your dealer's findings!

Yep, just noticed it on mine. Had mine for a year now and its parked in my garage 95% of the time. Plan to mention it on my next service visit. No way this is normal.View attachment 49052View attachment 49053

Hi @Huskymush - Please do not hesitate to follow up with us via PM if you are in need of any additional support while working with your dealer.

Mark
RamCares

 

[retho78]

Hi @retho78 - Please be sure to keep us updated on your dealer's findings!



Hi @Huskymush - Please do not hesitate to follow up with us via PM if you are in need of any additional support while working with your dealer.

Mark
RamCares

Thanks, I dropped it of now and they saw the cracks so will see what happens now.

 

[RamCares]

Thanks, I dropped it of now and they saw the cracks so will see what happens now.

Please do not hesitate to follow up via PM if you are in need of any additional support. More than happy to connect you and your dealer with a specialist if needed.

Mark
RamCares

 

[retho78]

Please do not hesitate to follow up via PM if you are in need of any additional support. More than happy to connect you and your dealer with a specialist if needed.

Mark
RamCares

Will do Mark!

 

[Kidder]

Hi all,

Just curious if anybody is having/had this issue with their tail lights? Please see pictures were I have marked the hairline cracks.

Thanks in advance!

Thanks for posting this. My 2019 (build date of 7/18) doesn't have this problem. But, I'll be keeping an eye on them now! Hopefully there are just a bad batch of them. Mine sits outside all of the time so sun isn't a factor.

Do you take your truck through an auto car wash?

 

[retho78]

I did take it through auto car wash couple times but don't think it is the cause for cracking.

 

[retho78]

Update, dealership called me and they are waiting on the manager to look at it before they can do anything. They are saying the decals on the lower portion of the light is causing the delamination so, I asked what about the cracks where decals are not placed and they didn't have an answer.

Waiting for an update by tomorrow and I have a feeling I will have to get @RamCares involved.

 

[retho78]

Another update - they are going to send the details over to FCA and have the area manager look at it.

 

[Bo3liwe]

Any update

 

[retho78]

They said it might take few days to hear back so, will be picking up the truck tomorrow.

 

[RamCares]

Update, dealership called me and they are waiting on the manager to look at it before they can do anything. They are saying the decals on the lower portion of the light is causing the delamination so, I asked what about the cracks where decals are not placed and they didn't have an answer.

Waiting for an update by tomorrow and I have a feeling I will have to get @RamCares involved.

Thank you for taking the time to keep us updated, @retho78. Please do not hesitate to follow up privately if/when needed.

Mark
RamCares

 

[retho78]

Will do, thanks