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How to get radio update files

1500DFW said:
I went and got another thumb drive and now it’s working. Looks like it just didn’t like the one I initially tried. Thanks all.
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Yeah same with me. I used a 16gb drive formatted to FAT32, but it wouldn't read. I finally found a very old 8gb drive, and worked perfectly.
 
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Mine needed just the last version.
I, literally, saw the countdown timer, then saw it go into the update and the music stopped. Being a nice day here (Phoenix area), I sat in my garage for a bit and tinkered. I noticed the music came back on. My screen was showing the "Cannot update to same version '39.9'" screen.
Now, it no longer skips SXM channels when I manually use the steering wheel buttons and the pages load a lot faster.
Reverified in dealer mode and it did the update without me intervening
 
Brookelf said:
Ok Im guessing this doesn't work if you upgraded your screen from 8.4. Its now saying cannot update software not compatible with vehicle.
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My truck is saying cannot update software not compatible with vehicle also. Its a 12 inch screen with software version 19.43.a1.

Was this solved??
 
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you might need to update the older versions first, then work up to the newest.
 
Its very picky on media. a usb stick ( less than 32gb worked for me, although it'll read over 512gb ntfs for music ), formatted fat32.

Unzip the download. Then copy the VP4R_Update folder to the usb, it needs to be in the root, only thing there. Then after you plug it in, it should start the update.
 
Aseras said:
Its very picky on media. a usb stick ( less than 32gb worked for me, although it'll read over 512gb ntfs for music ), formatted fat32.

Unzip the download. Then copy the VP4R_Update folder to the usb, it needs to be in the root, only thing there. Then after you plug it in, it should start the update.
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Did exactly as you mentioned. Still get the 'cannot update software not compatible with vehicle.'


I'm wondering if its because I'm in Canada. The software version starts with Canada ? Did anyone in Canada have successful doing the update?
 
Hrspwr88 said:
Did exactly as you mentioned. Still get the 'cannot update software not compatible with vehicle.'


I'm wondering if its because I'm in Canada. The software version starts with Canada ? Did anyone in Canada have successful doing the update?
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It's all North America, AFAIK.

Try this

Navigation Map Updates | HERE

chryslergroup.navigation.com chryslergroup.navigation.com

put in an old version and it should give you a link to download the update yourself.
 
Hrspwr88 said:
My truck is saying cannot update software not compatible with vehicle also. Its a 12 inch screen with software version 19.43.a1.

Was this solved??
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No I'm guessing they have different software for different radios the only software I've come across online is for the UAX radio.
 
I recently did the 39.9 update successfully a few days ago however it does feel like sound quality has dropped off, like the sound isnt as dynamic with less bass and less highs. Has anyone else noticed this?
 
Psylence340 said:
I recently did the 39.9 update successfully a few days ago however it does feel like sound quality has dropped off, like the sound isnt as dynamic with less bass and less highs. Has anyone else noticed this?
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I agree. The HK sound isn’t that great at 39.9.
 
Has anyone taken their truck to the dealer to have the uconnect updated? I usually like to do things myself, and mines out of warranty anyways as I recently bought it used, but I think I’d rather have them deal with this and that way I can hold them accountable if it doesn’t work.
 
Crawpapa said:
Has anyone taken their truck to the dealer to have the uconnect updated? I usually like to do things myself, and mines out of warranty anyways as I recently bought it used, but I think I’d rather have them deal with this and that way I can hold them accountable if it doesn’t work.
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The update is simple as plugging in a USB thumb drive and waiting. Really nothing that can go wrong unless you have a corrupted file, or lose power while in middle of update. I think I've only read of one head unit getting bricked during an update and they traced it to a corrupt update file.
 
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