I bought my 2019 Bighorn in Jan. with 29K. First truck I've ever owned and like it for the most part. So far I have these issues:
-Grinding noise when turning right at slow speeds. This seems to be pretty common as I've read through the threads. I think most say replacing rack fixes it.
-Clunk when turning left at slow speeds. Sounds like its coming from the front passenger side. Not really sure what this is??
-Passenger side mirror was flipped back during a car wash so now it clicks and jitters when I press the button to extend. Still folds and extends though.
The clunk noise is my biggest complaint since it happens every time I turn left between 5-15 mph. I'm hoping its just some bolts that need tightening. I haven't scheduled anything with the dealer but would this be covered under warranty? I just don't want my truck sitting for days but I need to pull the trigger and get it in. I've got 33K at the moment but did buy an extended warranty.
Is that in the back of the truck or up near the front?Same thing with me hot under the truck and noticed it was my passenger side away bar that was lose due to me when changing out my shocks to bilstein guess what I’m saying is get under the truck and look
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My 2020 Jeep Wrangler manual transmission went out at 12,150 miles. Warranty ends at 12,000 miles. I called customer care and they were not willing to help. I have owned 14 new Wranglers and 3 Ram trucks. I said I would never buy one of their vehicles ever again but just bought a 2021 Ram 1500. Probably stupid. They don't give a crap about customers even if you've been a loyal customer.It down shifts terribly, is loud, worst of all they’re customer service is the worst in the industry. I had a manufacturer defect in my sunroof 6,000 miles out of warranty. RAM would not help with one penny. This company doesn’t care about you, they care about pushing trucks and moving on. Do not buy this truck!
Is that in the back of the truck or up near the front?
My 2020 Jeep Wrangler manual transmission went out at 12,150 miles. Warranty ends at 12,000 miles. I called customer care and they were not willing to help. I have owned 14 new Wranglers and 3 Ram trucks. I said I would never buy one of their vehicles ever again but just bought a 2021 Ram 1500. Probably stupid. They don't give a crap about customers even if you've been a loyal customer.
Greetings Cgs1967,My 2020 Jeep Wrangler manual transmission went out at 12,150 miles. Warranty ends at 12,000 miles. I called customer care and they were not willing to help. I have owned 14 new Wranglers and 3 Ram trucks. I said I would never buy one of their vehicles ever again but just bought a 2021 Ram 1500. Probably stupid. They don't give a crap about customers even if you've been a loyal customer.
Yes, I will send you the info you have requested. Thank youGreetings Cgs1967,
Can you send us a message with your VIN and dealer info? We would like to look into this for you.
Rob
Ram Cares
To update: The last point about the radio cutting out...it happened while on my way to drop the truck off for the rear cab leak! How convenient. Because it was faulted out when I got there to drop it off, they also replaced the radio. Unfortunately the new radio keeps forgetting all of the bluetooth paired devices about once every two weeks. At this point I'm going to live with it for another couple of months before I trade it in somewhere.2019 Laramie.
- Body: Rear cab leak. Currently at the dealership waiting.
- Suspension: Only issue is the squealing brakes. Took 4 trips to get it resolved though.
- Engine: Bad fuel injector on cylinder 6. Had the flashing engine light and had to coast to the dealer. Took 3 trips to get it repaired.
- Electronics: Bad switch on the drivers side window (randomly will spaz out up and down repeatedly before stopping). They still can't repeat it, so I have to live with it. Uconnect will sometimes just stop playing noise. Have to pull over and shut the truck off to reset.
Overall I have tons of concerns with the QC when built, and the ability of (at least my) dealership to service it. I won't be buying Ram again.
Hate to keep resurrecting old threads....but man this truck is a lemon.To update: The last point about the radio cutting out...it happened while on my way to drop the truck off for the rear cab leak! How convenient. Because it was faulted out when I got there to drop it off, they also replaced the radio. Unfortunately the new radio keeps forgetting all of the bluetooth paired devices about once every two weeks. At this point I'm going to live with it for another couple of months before I trade it in somewhere.
I had a weird issue where the tailgate stopped releasing and the wiper fluid would just dribble out, lasted about a 1.5 weeks while waiting for my appointment at the dealership. Of course they both started working again 2-3 days before the appointment. Dealership didn't even take the truck back, said it was working and nothing they could do. I'm starting to wonder if the truck has a ground fault issue causing all of these electrical quirks.
I worked with the Ram Cares Team, and I really believe they are the only reason the dealership replaced the radio. But I also talked to them about a vehicle buyback. I was rejected. Not sure what has to happen to the truck to qualify, but the list above doesn't.