Front end clunk while turning - FIXED - TSB # 23-047-18

[Vicrafa]

Hello Vicrafa,

Keep us updated on your dealer visit. If we can be of any assistance, send us a direct message. We'd be glad to help.

Jasmine
Ram Social Care Specialist

Thank you Jasmine. Have an appointment in 2 weeks due to travel for work. Interested to see what they say as well.

 

[Mksrt]

Everyone should try what 19Ramlimited and I did that work before they waste their time with the dealer. It will take no more than 30 mins of your time compared to the time wasted with multiple trips to the dealer.

I can say this has successfully worked for me as well. Well I did was back out the bolts and retorque down to 88 foot pounds.

 

[Avid6eek]

My 2019 Limited was just delivered and I picked it up 2 days ago. I'm experiencing the same clunking sound...primarily when there is an elevation change during the turn, such as into a driveway. FCA is going to have quite a few trucks to repair since the design defect is still there.

 

[syddog 2000]

My 2019 Limited was just delivered and I picked it up 2 days ago. I'm experiencing the same clunking sound...primarily when there is an elevation change during the turn, such as into a driveway. FCA is going to have quite a few trucks to repair since the design defect is still there.

If you could , what was your build date??

 

[RamCares]

My 2019 Limited was just delivered and I picked it up 2 days ago. I'm experiencing the same clunking sound...primarily when there is an elevation change during the turn, such as into a driveway. FCA is going to have quite a few trucks to repair since the design defect is still there.

Hello Avid6eek,

Please keep us updated on this concern going forward. If you decide to schedule an appointment with your dealer, we can provide an additional layer of assistance while in service.

Lamar
RAM Social Care Specialist

 

[bswannack]

My 2019 Ram 1500 is currently at Dishman Dodge in Spokane, WA and has been for almost a week now. They had to order a part and hope that's the fix, but I'm wondering if they know that this forum exists. It's the same clunking sound under left foot while turning. My pickup has 1,700 miles on it and I want it fixed and free of issues. I didn't drive it in September due to the problem and have been in a rental car for a week now.

 

[Jhaney]

Same problem here

 

[Jhaney]

Tried the body mount fix today and no luck with my popping

 

[syddog 2000]

I guess I'll just wait.

 

[TurdFerguson]

Does anyone know if this issue is gaining any ground with the MFR as a known issue?

 

[Jordan2929]

I'm willing to bet that every dealer has had someone come in with this problem, so we can all safely say that RAM is well aware of this issue.

 

[Phiefer]

I picked up my new limited on Sept 28, have 250 miles on it and have not heard the clunk yet. I'm expecting it to arrive in Oct. (The clunking). Build date is listed in my profile.

 

[RamCares]

Thank you Jasmine. Have an appointment in 2 weeks due to travel for work. Interested to see what they say as well.

Perfect, Vicrafa. I am interested too. I'm a private message away if additional help is during service.

Jasmine
Ram Social Care Specialist

 

[Jhaney]

Talked to a local dealer today and said there is a bulletin out to change isolators check welds and overspray grind off these raised areas etc

 

[SpeedyV]

Talked to a local dealer today and said there is a bulletin out to change isolators check welds and overspray grind off these raised areas etc

Reeeeeeeaaaallllllllllllllllyyyyyyyyyyyyyyyyyyyyyyyyy....

(We need that TSB #!)

 

[immersivenc]

Just a note to everyone that mine has still not clunked since getting it back from the dealer. It’s gone.

 

[ExcursionDiesel]

Amazing how 4 bolts can cause so much headache. Then I look at my kids and remember how much trouble 2 nuts got me into.

Best observation in this thread!

 

[Brwood14608]

I can say with a fair confidence that mine has finally been resolved. Let me know if you want to schedule a service appointment with your dealer and I can provide part numbers

I am having this issue as well and I just took delivery yesterday but to be fair I have known this issue existed so as soon as i heard it i came here for solution. It seems to be in the front left driver side and only when making right turns when there is a dip or different elevation in the road during the turn. I plan to take it into the dealer to have it fixed can you please send me those part numbers? thanks

 

[Brwood14608]

Hello Avid6eek,

Please keep us updated on this concern going forward. If you decide to schedule an appointment with your dealer, we can provide an additional layer of assistance while in service.

Lamar
RAM Social Care Specialist

I am planning on taking mine in for the clunking issue to be fixed as I just got my truck yesterday and I heard it this morning. How can i can your assistance in making sure they know what to replace for this issue? Is there a case number or TSB that I can refer them too?

 

[immersivenc]

For those who have asked for part numbers, please see attached. Straight from the service ticket.