Fingers Crossed...Brake Squeal Resolved

[jmp671]

Hi All - New to the forum. Have a 2019 Laramie 4x4 that I just purchased in January. Truck has been in 4 times for the brake squeal. First time the cleaned it, said it was fine, second time they resurfaced the rotors (at 1000 miles) and replaced the pads. About 200 miles in it started again. Finally took it in and they replaced the front rotors, pads and calipers. Was fine for a bit, but started squealing again horribly. I dropped the car at the dealership today and was pretty direct with the Service Manager. This is unacceptable for a 50K car.

My truck has 2200 miles on it. This is ridiculous.

Has anyone suggested filing a Lemon Law Claim and go to mediation?

I am getting close to that point.

 

[RedRocketZ28]

I highly doubt you get it lemon lawed for squeaky brakes. Mine does it too but I wouldn’t expect a new truck out of it.

 

[jmp671]

I highly doubt you get it lemon lawed for squeaky brakes. Mine does it too but I wouldn’t expect a new truck out of it.

You may be right, but Lemon Law language is pretty specific. It covers defects, which this surely is as evidence by the TSBs, and if the “non-conformity has been subject to repair 3 times, but the non-conformity has not been corrected”

All of these go through arbitration, and might be what is required to get this problem fixed. I surely didn’t spend 50K+ for a truck that squeals like a pig and wakes the neighbors every time you touch the brakes.

 

[duke2001]

Hi All - New to the forum. Have a 2019 Laramie 4x4 that I just purchased in January. Truck has been in 4 times for the brake squeal. First time the cleaned it, said it was fine, second time they resurfaced the rotors (at 1000 miles) and replaced the pads. About 200 miles in it started again. Finally took it in and they replaced the front rotors, pads and calipers. Was fine for a bit, but started squealing again horribly. I dropped the car at the dealership today and was pretty direct with the Service Manager. This is unacceptable for a 50K car.

My truck has 2200 miles on it. This is ridiculous.

Has anyone suggested filing a Lemon Law Claim and go to mediation?

I am getting close to that point.

Can you be a little more specific about the squeal. For example, when the truck was brand new, under what conditions did the brakes squeal. After the final repair, under what conditions do the brakes squeal. I, for example, could say I have a squealing problem, because after a rainy night and it has been several hours since I have driven the truck, when I back out of my drive the brakes tend to squeal for about 50 yards and then stop. I believe in my case, and I have the newer style brake pads with the wider gap, that when there is a lot of moisture in the air, the rotors get oxidation on the surface, and because the distance between the brake pad and rotor is so small there is rubbing until the oxidation is removed. To me, that is reasonable. I don't consider it a squealing problem. And, if I took it to the dealer, they probably not duplicate it. Had the same issues with my previous vehicle.

 

[jmp671]

Can you be a little more specific about the squeal. For example, when the truck was brand new, under what conditions did the brakes squeal. After the final repair, under what conditions do the brakes squeal. I, for example, could say I have a squealing problem, because after a rainy night and it has been several hours since I have driven the truck, when I back out of my drive the brakes tend to squeal for about 50 yards and then stop. I believe in my case, and I have the newer style brake pads with the wider gap, that when there is a lot of moisture in the air, the rotors get oxidation on the surface, and because the distance between the brake pad and rotor is so small there is rubbing until the oxidation is removed. To me, that is reasonable. I don't consider it a squealing problem. And, if I took it to the dealer, they probably not duplicate it. Had the same issues with my previous vehicle.

Hey Duke -

The brakes squeal under normal braking conditions in perfectly dry conditions. I discount anything in rainy/damp conditions, but that is not the case here. It typically happens after driving for 5-10 minutes (so brakes are warm). Truck is garage kept every night, so this isn't a moisture problem. This is definitely not an oxidation problem either as it gets worse the longer I drive, and doesn't typically happen the when I first start my drive. The Dealer has been able to recreate this; however the fixes from FCA still do not seem to be alleviating the problem. I now have the newest revision calipers and pads on my front. So all I can hope for is that this current round of constant howling is from the back and they will change the rotors, calipers and pads on the back.

-jmp

 

[duke2001]

Hey Duke -

The brakes squeal under normal braking conditions in perfectly dry conditions. I discount anything in rainy/damp conditions, but that is not the case here. It typically happens after driving for 5-10 minutes (so brakes are warm). Truck is garage kept every night, so this isn't a moisture problem. This is definitely not an oxidation problem either as it gets worse the longer I drive, and doesn't typically happen the when I first start my drive. The Dealer has been able to recreate this; however the fixes from FCA still do not seem to be alleviating the problem. I now have the newest revision calipers and pads on my front. So all I can hope for is that this current round of constant howling is from the back and they will change the rotors, calipers and pads on the back.

-jmp

Thanks for the info and sorry you are having this issue.

 

[KevinB79]

Can you be a little more specific about the squeal. For example, when the truck was brand new, under what conditions did the brakes squeal. After the final repair, under what conditions do the brakes squeal. I, for example, could say I have a squealing problem, because after a rainy night and it has been several hours since I have driven the truck, when I back out of my drive the brakes tend to squeal for about 50 yards and then stop. I believe in my case, and I have the newer style brake pads with the wider gap, that when there is a lot of moisture in the air, the rotors get oxidation on the surface, and because the distance between the brake pad and rotor is so small there is rubbing until the oxidation is removed. To me, that is reasonable. I don't consider it a squealing problem. And, if I took it to the dealer, they probably not duplicate it. Had the same issues with my previous vehicle.

I actually have gotten the Chewbacca sound backing out my driveway the next day and little squeaking of the brakes but goes away when I drive so many feet down my street. I was at the dealership yesterday where I got the truck and the service rep said I can drive with someone from the dealer to try and hear the problem but I didn’t even bother because it wouldn’t have made any sounds..so the service person said they can’t do anything till they hear it..so now every day I get in my truck first thing in the morning..I’m gonna take a video of it with my iPhone so I can show them and they can listen to it. I hope it goes away and doesn’t happen again. I actually told the service person that even. I brought my truck in for the recall of the adjustable brake pedal. Seems like people on here have had part of the brakes replaced and it still makes some kind of sound.

 

[RamCares]

Hi All - New to the forum. Have a 2019 Laramie 4x4 that I just purchased in January. Truck has been in 4 times for the brake squeal. First time the cleaned it, said it was fine, second time they resurfaced the rotors (at 1000 miles) and replaced the pads. About 200 miles in it started again. Finally took it in and they replaced the front rotors, pads and calipers. Was fine for a bit, but started squealing again horribly. I dropped the car at the dealership today and was pretty direct with the Service Manager. This is unacceptable for a 50K car.

My truck has 2200 miles on it. This is ridiculous.

Has anyone suggested filing a Lemon Law Claim and go to mediation?

I am getting close to that point.

Hey Duke -

The brakes squeal under normal braking conditions in perfectly dry conditions. I discount anything in rainy/damp conditions, but that is not the case here. It typically happens after driving for 5-10 minutes (so brakes are warm). Truck is garage kept every night, so this isn't a moisture problem. This is definitely not an oxidation problem either as it gets worse the longer I drive, and doesn't typically happen the when I first start my drive. The Dealer has been able to recreate this; however the fixes from FCA still do not seem to be alleviating the problem. I now have the newest revision calipers and pads on my front. So all I can hope for is that this current round of constant howling is from the back and they will change the rotors, calipers and pads on the back.

-jmp

Hi jmp671,
We understand how frustrating multiple dealership visits can be, and for that we apologize. Please send our team a private message with more details of your experience so we can better assist.
Jenn
Ram Social Care Specialist

 

[jfelderh]

I think (praying and crossing fingers) that the brake squeal on my truck has been resolved, once and for all, after 4 times to the dealer.

I had the same brake squealing that A LOT of people have been complaining about. Typically happened with light press of the brake going between 45-70 mph, but there was also plenty of other times it made noise outside those conditions. For whatever reason mine seemed to be the loudest the hotter and dryer it was outside.

The first trip to the dealership there was a lot of brake dust so they just cleaned the rotors and pads, and bedded the brakes. They drove it, but didn't hear the sound after that. Naturally, on my way home they started squealing.

The second trip to the dealership they resurfaced the rotors and scuffed up the pads to get rid of any glazing, and bedded them again. Again when they drove it afterwards they said they didn't hear any noise. However, the brakes squealed on the way home from the dealership.

The third trip to the dealership they were squealing loud, but they thought it was the rear brakes. They got Ram to send new rotors and pads to replace the rear brakes. They bedded the brakes, didn't hear any noise, but again I heard the noise on my drive home.

I always thought the sound was from the front passenger brake, but a friend thought it was the rear, so when they thought it was the rear, I assumed they knew what they were talking about. Once the sound continued after the rears were replaced, I pushed them to replace the front pads and rotors.

I saw on this site and others that there were new brake pads that Ram was starting to use, so I showed the picture of the difference in pads to the service department. They were unaware of the change in pads, so they contacted Ram and they sent them new rotors and pads for the front.

They were replaced on Friday, and so far no noise. I've driven several places where they would squeal almost 100% of the time, and no noise. I have less than 100 miles on them, so time will tell, but the more I drive with them the more confident I get that the new pads/rotors have resolved the issue.

For those that have the noise, don't let the dealer tell you it's normal. I know some brake noise is normal, but this noise was not normal. I've attached the picture that I got from this site that I showed my service department (thank you for whoever originally posted it).
Attached Thumbnails

Having same issue on my 2019 Laramie with 3700 miles. Tech at dealer said humidity causing the squeal. Owned a 2016 Laramie and never had that issue.

 

[Dusty1948]

Brake "squeal" is not really very descriptive. In the case of the 2019s there appears to be one predominate symptom: a very loud howling noise when backing only, first time after the vehicle has sat for a while (overnight). As others have described, this usually or only happens in damp weather and goes away immediately after the vehicle travels 50-60 feet. Mine does this and my dealer tech. said it's a known problem and they resolved several of them. I'm waiting until the road salt disappears to take it in. I've had no other brake related noise other than that.

Regards,
Dusty

2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Now at: 010977 miles.

 

[JDBob35a]

Headed back to dealer today (3rd time) for the rear brakes howling.
To date I'm at a day of vacation burnt, and stuck sitting at the dealer in their broom closet waiting room for a total of just over 6 hours because of these brakes, not counting the 2 hour round trip each time. Last time they said they had what they needed to correct it, got there and waited forever and then found out they screwed up and put on new front brakes!
Wish me luck! I'm gonna need it...

 

[MattF]

Headed back to dealer today (3rd time) for the rear brakes howling.
To date I'm at a day of vacation burnt, and stuck sitting at the dealer in their broom closet waiting room for a total of just over 6 hours because of these brakes, not counting the 2 hour round trip each time. Last time they said they had what they needed to correct it, got there and waited forever and then found out they screwed up and put on new front brakes!
Wish me luck! I'm gonna need it...

My truck is at the dealer for this (and a few other issues). The service rep said (as we know) there is a TSB for this but the parts are not available yet... who knows what's really true

Matt

 

[JDBob35a]

My truck is at the dealer for this (and a few other issues). The service rep said (as we know) there is a TSB for this but the parts are not available yet... who knows what's really true

Matt

Well another 1/2 day vacation burnt, 3 more hours sitting at the dealer and still no rear brake fix. Tore the truck down again (3rd time) replaced the pads, then said they realized they are supposed to replace the pins. They didn't have them, won't have them until MAY! They specifically said when they scheduled it for today that is was to perform this TSB and said they had all the parts for me.
I had a wheel that was screwed up and they did get my new rim on, but even doing that they forgot to put the valve stem cap back on! Incompetence!!!!
Think I better go out and check my lug nuts, the dealer certainly has a few loose..

 

[mjharden]

Long shot, but I wonder if the rear brakes are dragging a bit on some of these trucks. Mine too make the sound when I back up and I’m not even on the brake. Could explain some of the really poor MPG posts?

Interesting! I’ve been having the same issue where I’m getting the howling noise backing out of driveway when there’s a lot of moisture in the air. Sometimes I won’t even have my foot on the brake pedal! Coincidence or no, I also get a truck shake as soon as I take my foot off the brake pedal and the truck starts to move under it’s own power. I’ve always theorized that somehow the brakes were dragging/sticking when taking foot off the brake. I also only get about 12.7mpg. I have a 2” leveling kit and 295/60/20’s.

 

[Dusty1948]

I just removed my snow tires from the rear yesterday, and I noticed that the outside pad was a dime's thickness away from the rotor. I couldn't tell for sure, but there may have been an air gap on the inside pad as well. I've never seen that before. Pads usually are always in contact with the rotor surface.

Best regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Now at: 011008 miles.

 

[RamCares]

Headed back to dealer today (3rd time) for the rear brakes howling.
To date I'm at a day of vacation burnt, and stuck sitting at the dealer in their broom closet waiting room for a total of just over 6 hours because of these brakes, not counting the 2 hour round trip each time. Last time they said they had what they needed to correct it, got there and waited forever and then found out they screwed up and put on new front brakes!
Wish me luck! I'm gonna need it...

My truck is at the dealer for this (and a few other issues). The service rep said (as we know) there is a TSB for this but the parts are not available yet... who knows what's really true

Matt

Hi JDBob35a and MattF,
We are sorry to hear that you both have been experiencing this brake concern. If you would like some additional assistance, please feel free to send us a private message.
Alex
Ram Social Care Speicalist

 

[Ickabod]

I’ve always theorized that somehow the brakes were dragging/sticking when taking foot off the brake.

I wonder if it has to do with this: "Rain brake support: Uses the ESC pump to occasionally push brake pads lightly against brake rotors in rainy conditions to keep rotors dry "

 

[lpdb185]

Just a follow-up: my truck has the front brake squeal under light-medium braking from around 45mph up. 1st dealer replaced the front pads only at about 10k miles, but the squeal remained. They wouldn't do anything else with it, so I took it to a second dealer. The tech at the 2nd dealer couldn't replicate the noise, but he noticed some hot-spotting on the front rotors. So they ended up replacing the front rotors and calipers. So with essentially the entire front brake assembly replaced, the noise went away . . . for about 2 months. Now it's back!!!! This is ******* ridiculous!!!! It is so ******* embarrassing to be driving a $50,000 truck and the brakes squeal like some piece of **** clunker!!! Has anyone else experienced a recurrence after having the pads/rotors/calipers replaced? At this point I would pay out of pocket for some aftermarket parts to fix it, but nobody seems to make them yet.

 

[JDBob35a]

embarrassing to be driving a $50,000 truck and the brakes squeal like some piece of **** clunker!!!

Know what you mean, my truck has the rear brake screech when you back up. Been to the dealer 3 times, still not fixed, been messing with this for going on 4 months now.
Goofy dealer actually put front pads/rotors on mine even though I told them I was 100% certain the noise was from the rear and only happens going in reverse after it sits a while.
Still waiting on back ordered parts for the rear now. I have to fight with them now because they have been so rough taking the wheels off so many times that when I cleaned the truck up over the weekend I noticed my lug nuts are mangled up and rusting! Real nice look for a brand new truck..

 

[JJRamTX]

I got notified that the parts came in and I am taking my truck in on Tuesday next week to get the brake squeal TSB done, center console lid replaced due to the squeak, ground cable connection recall, and the power pedal recall done. Hoping that everything goes smoothly and I don't have to go back for any of these reasons again.