my 2021 has had the Start/Stop light occasionally popping on at random intervals
11k miles
The truck still idles end drives fine, no misfires or such
however I was sitting at a traffic light
, start/stop was on (engine was off) and the warning light popped on and my truck would not restart
finally got it started after 3-4 minutes after sitting in Los Angeles traffic and waving people around, and for a nano second the message screen flashes something about “check hood”
fast fwd: I take it in for service, the dealer replaced the hood closed sensor, but found the problem still existed…so they replace a few other things including the eTorque generator/electric motor
5 days later I get the truck back, and an hour into my day the warning is back on
So I search and I find this forum post and some similar on the other Ram forums, also some posts on lemon
groups that seem to have similar symptoms
So before anything else, I contacted Ram Cares and they opened a case. I wanted to make sure this was appropriately escalated to have manufacturer technicians involved.
The local dealer (not who I bought from) has been pleasant to work with, they scheduled a new appointment and have been giving basic updates
(they obviously have no idea what the problem is)
The truck has been at the dealer 10 days total now
Ram Cares rep has been checking in regularly with me, he is pleasant as well…the customer service has been very good
He stated they had replaced many parts,…but I’m a clever guy and know they are going down the list and just replacing all the things now in hopes of locating the issue
They still don’t know what the problem is
Im hoping for the best, I like my truck…but at minimum I’m going to request a complimentary 125k extended warranty so this doesn’t pop back up the minute my warranty is up
I’ve already had to cancel a family summer camping trip because I don’t have my truck to pull our RV travel trailer, and it’s near impossible and expensive to rent a truck with towing package