JasonLMarsh
Active Member
- Joined
- Jun 17, 2019
- Messages
- 57
- Reaction score
- 20
- Points
- 8
- Age
- 51
My dealer had the truck all day and.... The notes said "unable to configure passive entry". I questioned the service guy at length until I finally asked him to bring the tech up to talk to me because he wasn't understanding me. I asked the tech if he did an RFH reset or replace and he couldn't answer me, he just kept going around in circles about whether it would work or not or whether it would download anything new or not. Long story short, he didn't even try it because he thought it wouldn't work. His words "It's not going to program any new features other than what it came from FCA with". I said oh yea what happens if you have to replace a defective RFH? He said FCA will send it with the right features for my VIN.... I let them know how disappointed I was with them because I had already proven that I could do something they said couldn't be done (adding power folding mirrors), but yet they didn't even try what I asked them to do because they thought they knew better than me.... UGH! If any of you know a Chrysler tech or can get some specific set of instructions on how they perform the actual procedure for the RFH replace or reset, I will try a different dealer.
ALSO... I took in a second key fob that I purchased on ebay. They said it's not possible to pair that with the truck because the fobs are VIN locked. Is that true or just more BS?
Thanks guys!
ALSO... I took in a second key fob that I purchased on ebay. They said it's not possible to pair that with the truck because the fobs are VIN locked. Is that true or just more BS?
Thanks guys!