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I am incredibly sorry for the trouble, @ec135what. If at any point you do need to work with your dealer, our team is always a private message away and more than willing to escalate a case on your behalf for further support through the service process.
Hello Mark,
Thank you for taking the time to follow up, I sincerely apologize for the frustration. I am more than willing to get a case escalated on your behalf for further support, please do not hesitate to follow up with us via private message!
This is the doc dealer just shared with me. They have just fixed a leaking sunroof and discovered this leak. They said I will have to take the truck back in for the driver's side fender to be removed and this fix applied
My Ram 1500 has the 2/19 build date.
That sucks dude.
Yeah, tell me about it… been dealing with this almost since I bought it…
Shocker… “No leak found”…Just made ANOTHER appointment to drop my Ram off on Wednesday morning. 4th times a charm…?
I recently noticed this with my '21 Rebel. It appears to be only on the passenger side. It seems light for now. I have to wash the truck in the morning so I'll check to see if I can locate the leak by running water over the rear corner and see if the issue is isolated to just the window seal itself.
Insist on them checking the cab vents. I brought mine in for a water leak and the dealer diagnosed it as the rear window. They ordered it and I brought the truck back so they can replace the window. I couldn't pick it up that night so it sat their overnight. Well it rained that night and when I went to pick it up water had leaked in again. They told me to leave it (no duh!) because I still had their loaner. They called me about 5 hours later and said they had to replace a cab vent. I'm a mechanic and didnt tell them I already diagnosed it prior to me bringing it to them originally because that's what I do always. Long story short, they replaced the rear window for no reason. The cab vent was the culprit. It's been about 4 months and it's still good. I still check everytime it rains
Yea mine is light too, it can rain all day and all I will notice is that the bottom of the glass is wet with water. I have the back seats out and wall paneling off so its easy to see everything. I am sure it is probably just a small gap in the sealant bead for the back glass causing the leak.
If you're able to, get the garden house out and have someone spray the back of the cab with a misting spray while you're in the cab. Look for water intrusion around the window frame. Make sure the headliner is dry. Like I mentioned in my reply to you a few posts back, my dealer diagnosed it as the window and replaced it but that was not the problem. The problem was a cab vent. From what my dealer said is that the dealer does not replace the window themselves. They have a glass company come in to replace it. The dealer mechanics only strip the interior for the glass company. The dealer tech may assist the glass company but they dont actually do the window replacement.
