RamCares
Spends too much time on here
Hi Alex,
Thanks for you replied.
I took my truck to the dealer and they told me they don't have a parts to replace the brake pads etc... They sent me home with the truck still making loud noise. They told me to contact me whenever they have the parts to replace.
Most of other people would have the same problems like I do but it's really bad that Chrysler don't even keep up with the parts to replace for customers and they don't even recall or noticed to customer about the issues... Only to let customers find out and then take it to the dealer but still no result and wasting a lot of time for customers go back and forward.
I was told the same thing by my service department, in fact when they called me they said they had to order the parts and would let me know when they arrived, however when I picked the truck up that day I noticed that on the work order it said "could not duplicate" and nothing about ordering parts was mentioned. I'm going to give it another week and if I don't hear from them I'm going to call and ask what the deal is. The brakes are only getting louder and louder.
Hi TTE and SemperGumby,
Please send us a private message with your VIN and I would be happy to get you both connected with a case specialist to assist in working with your dealers!
Alex
Ram Social Care Specialist