I tried this tonight. I must be absolutely stupid. Which buttons in particular do I need to press and does it need to be in accessory or run mode or have engine running? Wish this was easier to figure out lolHold down the two outermost icons in your bottom row until the dealer menu appears. You can then see hw, fw, and sw version info.
INSPECTION:I tried this tonight. I must be absolutely stupid. Which buttons in particular do I need to press and does it need to be in accessory or run mode or have engine running? Wish this was easier to figure out lol
This was so helpful @edrclark! Thanks. Well, come to find out dealership never flashed that update yesterday. If anyone knows a good dealership with service in the St. Louis area please let me know. I imagine I'll get better service there than in the fields. I'll have to make it full day trip- LolINSPECTION:
1. Verify the radio software version. Radio must be in Dealer Mode to verify by following these
a. Press and hold the both lower corners of the display screen, until the Dealer Mode screen
appears (approximately seven seconds). Release buttons, (Fig. 1) .
b. Select 9Radio Part Information9. The software version will be listed next to 9Application
Version9 (Fig. 2) .
2. Is the radio currently at software level **28.1** or higher?
• YES >>> The radio software is already up to date. Normal diagnostic should be performed.
• NO >>> The radio software needs to be updated. Back out of Dealer Mode and proceed
to Step 1 of the Repair Procedure
If you want the pictures, go to the tsb section and open one of the TSB’s related to the radio, and yes the radio / truck must be on and fully booted
Hate to hear that. Let us know what they found to be the problem.My Truck is completely dead now this morning. I’m thinking maybe something was still running in the background while shut off but not sure, no lights on the dash at all, had to use the physical key to open it, not a good day. Waiting for the dealership to call back, I don’t want to try to jump it not knowing what the issue is.
In a rental 2019 Subaru Outback while visiting the in-laws and noticed it said Wi-Fi in the settings. Looked into it and it’s exactly this. I connected it to the in-laws wireless and checked for updates. It happened to be up-to-date already, but this would be a nice feature in the truck. Home is currently switching from one Gig provider to another since the current one is limiting upload speeds to 40Mbps. So here’s another with Gig at home.I know I'm not helping us stay on topic here, but there's some validity in the idea of having us connect our trucks to WiFi at home and perhaps enabling some secure connection for FCA to push OTA updates more efficiently.
Yep. Pretty lame that you can only do it online and not from within the truck.I don’t know why they don’t offer an ability to check for update. Every manufacturer I’ve driven has that ability as well as being able to join an external WiFi network. RAM has some work to do to bring their trucks up to the times
Well said. While getting mine done week before last, they gave me a Jeep Grand Cherokee Limited, and guess what... CarPlay also worked on and off. Unfriggin-real...Well, the silver lining to my software update woes is that I have a new Jeep Wrangler Sahara as a loaner. I really loved the new wrangler but needed a truck to tow my camper. So, while it stinks they bricked my unit and now have my truck (towed it there after the failed software update killed the battery) at least I'm in a decent loaner. Wife and I pulled the top off the wrangler and I have 100 miles on it already. The uconnet in the jeep, just as buggy as any other FCA vehicle, failed to recognize my iPhone for CarPlay a couple times after a short stop somewhere. If I could just accept that uconnect is a nice to have feature and will always be flawed, I would save myself a ton of stress, but for the $ you pay for these vehicles, Uconnect could hire ONE FREAKING SOFTWARE developer who could probably fix 99% of the issues in one week's time. They just don't care.