Apple CarPlay will not work now

[Neurobit]

Thx man. The best thing about the CarPlay issue is that EVERYTHING ELSE ABOUT THIS TRUCK IS PERFECT. Makes it a little easier to deal with

You bet. Hope you find a fix soon.

Cheers!

 

[Accountant]

Anyone able to find a fix?

Mine just went out lol. So crazy. The phone charges on the usb c port. Just no car play. Tried turning off blue tooth and switching cords.

 

[Accountant]

So weird.

I plugged in the usb c cord in my iPhone before starting the engine.

After starting the engine, my phone intermittently vibrates. Then CarPlay comes on.

All good. For now lol.

 

[blownout1500]

So weird.

I plugged in the usb c cord in my iPhone before starting the engine.

After starting the engine, my phone intermittently vibrates. Then CarPlay comes on.

All good. For now lol.

Give thanks... mines been out for weeks lol

 

[Accountant]

Give thanks... mines been out for weeks lol

Dayum. Sorry to hear that.

I heard there is another uconnect update just released. Maybe that will help.

 

[blownout1500]

Dayum. Sorry to hear that.

I heard there is another uconnect update just released. Maybe that will help.

How do I do the update?

 

[newram]

I had my radio replaced and it didn't solve the problem. Still no Carplay or Android auto.

 

[blownout1500]

I had my radio replaced and it didn't solve the problem. Still no Carplay or Android auto.

Jesus. Not good news.

 

[c_l_phillips72]

I'm also having issues with CarPlay.

I took delivery of my 2019 RAM on 12/12/2018, and had it in service the same day because it wouldn't connect to CarPlay. The phone would connect via bluetooth so I could make calls, etc, but CarPlay never popped up on the screen. Service tried multiple cords and multiple phones (iPhones and Android) and none worked.

I set up an appointment for service for a few days later, and while I was waiting for the appointment CarPlay just suddenly started working and continued to work for the next several days.

Then, just a few days ago, CarPlay just completely quit working again, and I am unable to get it to work. There's been some suggestions in this and other threads that I haven't tried yet, but not having CarPlay work is getting old.

I just now called my Dealer and setup an appointment for next Monday. I'm expecting them to tell me they can't find a fix and there's nothing they can do for me, which is going to really **** me off.

My truck doesn't have the upgraded 8.4" with NAV system, and the only reason I accepted that is because of CarPlay which isn't working! Very disappointing!

I wonder if it's possible to pay extra and have the 8.4" with NAV installed. If I could do that, I'd do it in a heartbeat even if it was $2,000.


***EDIT***

Ok, so I tried pushing down on the power button until the ‘slide to turn off’ message came up and then pressed home for 5 seconds.

I also plugged in my phone as soon as I got into my truck and before I pushed any buttons on the truck.

One, or both, of those worked as immediately CarPlay started up. Actually, even before I pushed the start button on the truck I thought things would work because I got a message on my phone saying “unlock phone to use device” or something like that, AND the cord was providing a charge which hasn’t happened in a few days.

I’ll continue trying these out, one without the other, to see if both are needed or just one.

Before I forget, and in case neither of the above actually fixed the issue, I should mention that for the first time in several days I was listening to music via my Bluetooth ear plugs while I did the things above. Have no idea if that impacts anything, but thought I should mention it.

I hope the next time I have this problem I don’t need to look for a completely different solution.

 

[Accountant]

I'm also having issues with CarPlay.

I took delivery of my 2019 RAM on 12/12/2018, and had it in service the same day because it wouldn't connect to CarPlay. The phone would connect via bluetooth so I could make calls, etc, but CarPlay never popped up on the screen. Service tried multiple cords and multiple phones (iPhones and Android) and none worked.

I set up an appointment for service for a few days later, and while I was waiting for the appointment CarPlay just suddenly started working and continued to work for the next several days.

Then, just a few days ago, CarPlay just completely quit working again, and I am unable to get it to work. There's been some suggestions in this and other threads that I haven't tried yet, but not having CarPlay work is getting old.

I just now called my Dealer and setup an appointment for next Monday. I'm expecting them to tell me they can't find a fix and there's nothing they can do for me, which is going to really **** me off.

My truck doesn't have the upgraded 8.4" with NAV system, and the only reason I accepted that is because of CarPlay which isn't working! Very disappointing!

I wonder if it's possible to pay extra and have the 8.4" with NAV installed. If I could do that, I'd do it in a heartbeat even if it was $2,000.


***EDIT***

Ok, so I tried pushing down on the power button until the ‘slide to turn off’ message came up and then pressed home for 5 seconds.

I also plugged in my phone as soon as I got into my truck and before I pushed any buttons on the truck.

One, or both, of those worked as immediately CarPlay started up. Actually, even before I pushed the start button on the truck I thought things would work because I got a message on my phone saying “unlock phone to use device” or something like that, AND the cord was providing a charge which hasn’t happened in a few days.

I’ll continue trying these out, one without the other, to see if both are needed or just one.

Before I forget, and in case neither of the above actually fixed the issue, I should mention that for the first time in several days I was listening to music via my Bluetooth ear plugs while I did the things above. Have no idea if that impacts anything, but thought I should mention it.

I hope the next time I have this problem I don’t need to look for a completely different solution.

Plugging in the phone before starting the engine always works for me when Carplay doesn't work. Most times though it is my iPhone that thinks I'm driving so when I press the I'm not driving button, it comes on.

 

[c_l_phillips72]

Plugging in the phone before starting the engine always works for me when Carplay doesn't work. Most times though it is my iPhone that thinks I'm driving so when I press the I'm not driving button, it comes on.

Thanks for your response. Where is the “I’m not driving” button? I’ve never seen that on my phone or in the truck.


Sent from my iPhone using Tapatalk

 

[RodRow]

I had tons of trouble with my Carplay connection until I did 3 things:
1) set my iPhone to enable carplay while locked
2) bought a USB-C cord
3) plug the phone in before starting

Now it works flawlessly every time.

I have issues with it disconnecting when I have my Bluetooth hearing aids connected to my phone. I typically just disable Bluetooth on my phone now before getting in. Something in the system config has difficulty connecting to both Bluetooth and Carplay on your phone simultaneously.

Just my experience.

 

[blownout1500]

Plugging in the phone before starting the engine always works for me when Carplay doesn't work. Most times though it is my iPhone that thinks I'm driving so when I press the I'm not driving button, it comes on.

None of these worked for me in the past but I’ll try anything twice. Fingers crossed...

 

[Smartmo5]

HI
I joined the club
I live in saudiarabia
My car is only 500 mile and i took it week ago
2019 ram rebel 8.4 uconnect with NAV
I didnt even consedring apple carplay when buying this truck
Untel i tried it for the first time with this car
So i became addected On it
Today suddenly apple carplay disapeared
So i looked the internet and found its not only me

Nothing above worked for me
I guess its uconnect software issue need to be fixed by updating the system

I wish if it wasent working from the beginning i wouldn’t know about it
Now i just need it WTF

 

[blownout1500]

HI
I joined the club
I live in saudiarabia
My car is only 500 mile and i took it week ago
2019 ram rebel 8.4 uconnect with NAV
I didnt even consedring apple carplay when buying this truck
Untel i tried it for the first time with this car
So i became addected On it
Today suddenly apple carplay disapeared
So i looked the internet and found its not only me

Nothing above worked for me
I guess its uconnect software issue need to be fixed by updating the system

I wish if it wasent working from the beginning i wouldn’t know about it
Now i just need it WTF

HI
I joined the club
I live in saudiarabia
My car is only 500 mile and i took it week ago
2019 ram rebel 8.4 uconnect with NAV
I didnt even consedring apple carplay when buying this truck
Untel i tried it for the first time with this car
So i became addected On it
Today suddenly apple carplay disapeared
So i looked the internet and found its not only me

Nothing above worked for me
I guess its uconnect software issue need to be fixed by updating the system

I wish if it wasent working from the beginning i wouldn’t know about it
Now i just need it WTF

None of the recent suggestions work for me either. CarPlay was a part of why I chose this truck coming from a frustrating Tacoma with zero iPhone integration. Had a couple weeks enjoying what I paid for... was nice while it lasted. C’mon @RamCares let’s get this figured out. Great truck but this isn’t great

 

[newram]

None of the recent suggestions work for me either. CarPlay was a part of why I chose this truck coming from a frustrating Tacoma with zero iPhone integration. Had a couple weeks enjoying what I paid for... was nice while it lasted. C’mon @RamCares let’s get this figured out. Great truck but this isn’t great

I've been to two different dealerships trying to resolve this issue. The first two times the dealership refused to even do anything. The last three times whatever they tried to do didn't work and they ended up replacing the radio. That didn't help either. @RamCares is more like @Ramdoesn't give a ****. The only solution they keep coming up with is for me to keep taking the truck to a different dealership hoping it will get fixed.

 

[RodRow]

I've been to two different dealerships trying to resolve this issue. The first two times the dealership refused to even do anything. The last three times whatever they tried to do didn't work and they ended up replacing the radio. That didn't help either. @RamCares is more like @Ramdoesn't give a ****. The only solution they keep coming up with is for me to keep taking the truck to a different dealership hoping it will get fixed.

That sux. Have you tried turning off Bluetooth on the phone and making sure the screen is unlocked when you plug in before you start? Also, make sure no one else has a Bluetooth connected phone in range. (Just a thought)

Oh, and are you using a USB-C cable?

 

[newram]

That sux. Have you tried turning off Bluetooth on the phone and making sure the screen is unlocked when you plug in before you start? Also, make sure no one else has a Bluetooth connected phone in range. (Just a thought)

I tried everything more than once.

 

[NotEnufToys]

Great truck but I am also having same Carplay issues. This is one of the reasons I chose this truck was for the 8.4 screen. I think ram needs to hire some new software people. Also not overly happy with the transmission shifting issues.

 

[c_l_phillips72]

I've been to two different dealerships trying to resolve this issue. The first two times the dealership refused to even do anything. The last three times whatever they tried to do didn't work and they ended up replacing the radio. That didn't help either. @RamCares is more like @Ramdoesn't give a ****. The only solution they keep coming up with is for me to keep taking the truck to a different dealership hoping it will get fixed.

Hang in there. I know it's frustrating, but I bet they'll get it fixed. The reason I say that is because I bought a 2011 Durango Citadel new in 2011, and one of the exciting features at the time was bluetooth streaming (can't believe that was just 8 years ago!).

For the first month or so, I had problem after problem after problem with getting that to work. It was SOOOO frustrating, and I was so pissed off at Dodge for implementing a system that didn't work but didn't bother to tell me about that until after I bought the POS.

About a month later, I read somewhere that the problem occurred only when the iphone screen turned off, so I changed my iphone settings to not turn off when using my Pandora app. Then a couple of months later, UConnect released a fix for it that actually resolved the problem. I'm sure they have someone looking into the problem now, and hopefully it'll be fixed soon.