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Remote App

<div class="bbWrapper"><blockquote data-attributes="member: 2302" data-quote="Laramiepete" data-source="post: 54290" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=54290" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-54290">Laramiepete said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> The more I&#039;ve tried to look into this the more I think the module is integrated into the radio. The parts websites I have looked at do not have any 2019 parts available however it states for older models see underline. Also my radio is a Panasonic, do you know what yours is? You can see it in the dealer mode screen.<br /> <span style="font-size: 22px"><b>MODULE. TELEMATICS. </b></span><br /> <br /> <b>WARNING:</b>WARNING: Cancer and Reproductive Harm – <a href="http://www.P65Warnings.ca.gov" target="_blank" class="link link--external" data-proxy-href="/community/proxy.php?link=http%3A%2F%2Fwww.P65Warnings.ca.gov&amp;hash=d4831cb0c2479fc2baec280c771c345d" rel="nofollow ugc noopener">www.P65Warnings.ca.gov</a><br /> <br /> &quot; /&gt;<br /> Part Number: <b>68222278AA</b> (<b>05091072AJ</b>)<br /> <u>Telematics (HFM) Module For Vehicles Equipped With Navigation Radios Are Internal To Those Radios. [RSP]</u>.<br /> <script class="js-extraPhrases" type="application/json"> { "lightbox_close": "Close", "lightbox_next": "Next", "lightbox_previous": "Previous", "lightbox_error": "The requested content cannot be loaded. Please try again later.", "lightbox_start_slideshow": "Start slideshow", "lightbox_stop_slideshow": "Stop slideshow", "lightbox_full_screen": "Full screen", "lightbox_thumbnails": "Thumbnails", "lightbox_download": "Download", "lightbox_share": "Share", "lightbox_zoom": "Zoom", "lightbox_new_window": "New window", "lightbox_toggle_sidebar": "Toggle sidebar" } </script> <div class="bbImageWrapper js-lbImage" title="prop65.png" data-src="/community/proxy.php?image=https%3A%2F%2Fwww.factorychryslerparts.com%2Fimages%2Fprop65.png&amp;hash=023503c0638dae2baa3c9bdfc942cf32" data-lb-sidebar-href="" data-lb-caption-extra-html="" data-single-image="1"> <img src="/community/proxy.php?image=https%3A%2F%2Fwww.factorychryslerparts.com%2Fimages%2Fprop65.png&amp;hash=023503c0638dae2baa3c9bdfc942cf32" data-url="https://www.factorychryslerparts.com/images/prop65.png" class="bbImage" data-zoom-target="1" style="" alt="prop65.png" title="" width="" height="" loading="lazy" /> </div><b>WARNING:</b>WARNING: Cancer and Reproductive Harm – <a href="http://www.P65Warnings.ca.gov" target="_blank" class="link link--external" data-proxy-href="/community/proxy.php?link=http%3A%2F%2Fwww.P65Warnings.ca.gov&amp;hash=d4831cb0c2479fc2baec280c771c345d" rel="nofollow ugc noopener">www.P65Warnings.ca.gov</a><br /> <br /> <br /> 45 people have looked at this part recently<br /> Ships Fast From Bartow, Fl </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>It figures it will probably require a radio swap. That is not going to be fun. I still think it&#039;s odd that serious can access the vehicle remotely which leads me to believe the telematics unit is okay.</div>
 
<div class="bbWrapper">I don&#039;t think Sirius ca access your car if it has been shut off a 1/2 hour or more. That would be a good test. Just call them from your house or cell and see if they can locate your truck and remotely unlock it. If it has been sitting over a half hour I bet they can&#039;t.</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 2302" data-quote="Laramiepete" data-source="post: 54361" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=54361" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-54361">Laramiepete said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I don&#039;t think Sirius ca access your car if it has been shut off a 1/2 hour or more. That would be a good test. Just call them from your house or cell and see if they can locate your truck and remotely unlock it. If it has been sitting over a half hour I bet they can&#039;t. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> The whole purpose of the app is to be able to start/lock/unlock just like you had the key fob and were within feet of the truck. With my F150 I messed with my kids while I was in Dallas and the truck was home in Indiana. Started my truck while they were getting home.....and it started instantly. The app will start/lock/unlock if you haven&#039;t touched the truck in over 30 minutes. It was sold with the feature to locate it at any time as well. I think it takes 72 hours before the module goes into hibernation mode...</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 45" data-quote="firecadet613" data-source="post: 54379" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=54379" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-54379">firecadet613 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> The whole purpose of the app is to be able to start/lock/unlock just like you had the key fob and were within feet of the truck. With my F150 I messed with my kids while I was in Dallas and the truck was home in Indiana. Started my truck while they were getting home.....and it started instantly. The app will start/lock/unlock if you haven&#039;t touched the truck in over 30 minutes. It was sold with the feature to locate it at any time as well. I think it takes 72 hours before the module goes into hibernation mode... </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>You are probably right, if the system is working correctly.</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 2302" data-quote="Laramiepete" data-source="post: 54399" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=54399" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-54399">Laramiepete said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> You are probably right, if the system is working correctly. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> From what I&#039;ve gathered, it is. Sirius is just slow. Very slow. This wouldn&#039;t have prevented me from buying the Ram, just a major letdown when compared to Ford. I&#039;d use the app vs the keyfob multiple times a day as it was just as quick....<br /> <br /> FCA if you&#039;re reading this...take notes from Ford on the app functionality...</div>
 
<div class="bbWrapper">My 12.1 UConnect prompted for a software update yesterday. I did the update but I still have this issue where if the truck sits parked (turned off) for more than 1 hour none of the remote commands work. Remote Start, Vehicle locate, etc all fail.</div>
 
<div class="bbWrapper">Is the truck info available yet after the update? I still only get this page on uconnect app.</div>
 

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<div class="bbWrapper">Nope, my Uconnect app looks the same as that. <br /> How did you take a screenshot of that?</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 3445" data-quote="SSR" data-source="post: 59177" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=59177" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-59177">SSR said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Nope, my Uconnect app looks the same as that.<br /> How did you take a screenshot of that? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>I have an iPhone Xs Max. I press the power button and the volume up button together and it will take a screenshot. <br /> <br /> Also, I think we should be able to adjust the temp via the uconnect app.</div>
 
<div class="bbWrapper">FWIW I called into Sirius Guardian Tech Support today and was told the inability to locate the vehicle is a known issue that they are working on....they are supposed to let me know when it&#039;s resolved.</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 45" data-quote="firecadet613" data-source="post: 60974" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=60974" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-60974">firecadet613 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> FWIW I called into Sirius Guardian Tech Support today and was told the inability to locate the vehicle is a known issue that they are working on....they are supposed to let me know when it&#039;s resolved. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Awesome. They told me the same thing for the sports section. They did call me back to ask me more questions. Said they will expedite the fix and get back with me.</div>
 
<div class="bbWrapper">UConnect and SiriusXM Guardian app both worked for me. The UConnect app seems to work better.</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 454" data-quote="VaderRebel" data-source="post: 48440" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=48440" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-48440">VaderRebel said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> There are two versions of Uconnect remote apps. The Guardian app I could never get to work correctly, as in your case and the Uconnect app works perfectly on my phone and starts, locks and locates my truck in seconds... without fail to date.<br /> <br /> Search Google Play store and try the other app. Phone support and dealer employees are clueless. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>I use that same app and haven&#039;t had any issues. Sometimes it can take a bit to connect. But it has always worked for me.</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 3301" data-quote="MJP" data-source="post: 48315" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=48315" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-48315">MJP said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Anyone having issues with the Sirius Guardian app? My truck is barely a month old and I have only been able to connect with the app 3 or 4 times to unlock or start. I have tried to unlock, start, and locate the vehicle at least 50 times but it always fails. I spent over an hour on the phone with Sirius a week ago and about 30 mins on the phone a few days ago. I have also uninstalled the app and rei stalled at least 10 times. They can send successful commands. Immediately after they send a command I can successfully send a command once then it fails again. Sirius says to ask dealer to check telematics module. I dont believe it&#039;s bad as all other functions that telematics module controls work fine like bluetooth, nav...I think it&#039;s a software issue. Sirius Guardian is useless. I will run it by the dealer at my first oil change but I doubt they will find anything wrong with the module. I will certainly not pay for the service once it expires. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>Yeah My app stopped working too. Go to mopar.com and you can access remote commands there</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 933" data-quote="Mdegen93" data-source="post: 68057" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=68057" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-68057">Mdegen93 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Yeah My app stopped working too. Go to mopar.com and you can access remote commands there </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>Mine stopped working on Mopar too. If yours does be thankful.</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 3301" data-quote="MJP" data-source="post: 68067" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=68067" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-68067">MJP said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Mine stopped working on Mopar too. If yours does be thankful. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>Do your assist functions work? Or when you try and see gas prices or the weather etc..</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 3301" data-quote="MJP" data-source="post: 68067" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=68067" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-68067">MJP said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Mine stopped working on Mopar too. If yours does be thankful. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Can you &quot;locate&quot; on the Mopar website? Or just the lock/unlock/start?</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 45" data-quote="firecadet613" data-source="post: 68137" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=68137" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-68137">firecadet613 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Can you &quot;locate&quot; on the Mopar website? Or just the lock/unlock/start? </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>Nope</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 933" data-quote="Mdegen93" data-source="post: 68080" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=68080" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-68080">Mdegen93 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Do your assist functions work? Or when you try and see gas prices or the weather etc.. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>Nope. Dealer looking into it.</div>
 
<div class="bbWrapper"><blockquote data-attributes="member: 3301" data-quote="MJP" data-source="post: 68168" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/community/goto/post?id=68168" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-68168">MJP said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Nope. Dealer looking into it. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>Good. Let us know what they figure out</div>
 
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