My 2022 ram 1500 with 12 inch does the exact same thing. It also freezes on satellite radio. When it does go black my steering wheel controls still work as does the volume and channel select knob on the dash. It normally stays black until the next day. I’ve had my name to the dealership three times they keep trying yes to solve the issue with no success
Hello Mikepoulin,
Thank you for grabbing our attention, If you wish to discuss this further with us, please send us a PM with your VIN, along with a photo of your Uconnect software information, we'd be happy to look into this further for you.
Put your vehicle into the ON or ACC position and perform the following--
Go to “Vehicle Settings” then select “ System
Information” and look for “Version Information”
William
Ram Cares