GKIII
Ram Guru
Chargeback, this is precisely what it's for.
BBB doesn't gave any power to resolve complaints, it just lowers their rating.That and call your CC company
The shop isn't fighting because of the material, it's the labor of removing and cleaning the old material off (not to mention install new film) that's going to cost them. The cost of the materials is insignificant here no matter the grade.**** if they really used the wrong material when they pull it off they will be able to tell you exactly what it is
Update.... I went back to Tint World in Austin Texas on Burnet Road and talked to Nadeem the owner. I was very polite and quiet and I asked him for a refund and to have him remove the tint he had installed. He replied with absolutely not and went on to say I have tinted 1000s of peoples cars and your only 1 person that has a complaint. I told him this 1 complaint is still a customer and I paided almost 1,000$ for the best tint that is supposed to be better than anything previously, while still having heat and sun issues through it. I then said I do also know for fact you were not here that day my truck was tinted how he knows it was the right stuff. He says I know for fact it is what I said it is. He then said he will not help me with anything else and told me to contact corporate. I asked for the number which he gave to me and told me to tell them it's the Austin store I'm complaining about and take it from there.
That too... I'm just pointing out the shop doesn't want to spend any more time to make it right, even if the material is wrong. The only solution here with a reasonable timeframe is a chargeback.I thought we were trying to prove the guy didn’t get what he paid for
What shop did you use? I too am in the Memphis area and I’m not sure where to go.I don't know about Tint World, but the shop that did mine (local shop) has a guarantee on their work and stand behind it. If you paid with a credit card, issue a chargeback. Make them fight the credit company. That's one of the reasons I use American Express. Every single time I've had an issue with a payment it's always "No problem, here's your refund, we'll deal with it" and I never hear anything about it again.
As far as your tint concerns, I'll just add to the pile. I have ceramic on every window including my pano. Red hair/fair skin. I can get sunburned in 15 minutes in the middle of the day, including sitting in a non-tinted vehicle. It was an immediate difference that I could physically feel after they tinted the windows. Haven't gotten burned with the ceramic, it's been over 100 here in Memphis, and my AC can cool the truck down. Vents blow at a similar temp to yours, around 48 deg.
Tennessee Tint off Summer in Bartlett. They're pricey (about $800 for the whole truck if I remember), but I'd pay it again for the quality of tint and the heat reduction. I did 35% front windows and pano. 80% Air on windshield, back doors, and rear window/slider.What shop did you use? I too am in the Memphis area and I’m not sure where to go.
Thank you.
I also have LLumar tint all around my truck. Fantastic product.Tennessee Tint off Summer in Bartlett. They're pricey (about $800 for the whole truck if I remember), but I'd pay it again for the quality of tint and the heat reduction. I did 35% front windows and pano. 80% Air on windshield, back doors, and rear window/slider.
I also asked them about their vinyl wrapping. They gave me a quick estimate of $3200-3600 for my Rebel. Told them I only wanted the painted surface and to leave the bumpers alone so it was a little cheaper than normal. I was pleasantly surprised. Thought it'd be $5000-6000.