Stellantis recalls 1.5M Ram trucks to fix software bug that can disable stability control

[logboom]

just because it does not affect you is no reason to knock me because I want an issue fixed.

not my problem that as you say. "There are MANY more recalls from Stellantis that don't have a fix yet."

I am sure there are plenty of others out there wondering when this issue is going to be taken care of.

the way the recall reads one may never know you have an issue until you get into a situation when the issue does not work.


this forum is for people to post problems and seek solutions.

if you do not like people asking these questions


GO AWAY!

No need to get snippy

 

[PetePA]

Yikes... Just started reading this thread finally. Brings back memories. The last time someone made baby crying noises at me to taunt me was probably my 5 year old sister when I was 7. I thought it was childish back then.

 

[Cbty2050]

ANYONE KNOW IF THE SOFTWARE FOR THE 19-23 ARE AVAILABLE YET> I TOOK MY TRUCK IN TO DEALER A MONTH AGO AND WAS MADE AWARE OF THIS RECALL BUT ADVD THE SOFTWARE WAS NOT SUPPORTED FOR 24 AND BELOW

The fix is available for 23-24 only, no other years as of this am.

 

[Brutal_HO]

Gentlemen. This thread has been cleaned up and the primary irritant is taking a timeout.

If a mod needs to interject again, the thread will get locked and there could be further beatings administered.

Carry on.

 

[myRam15]

I took my 2023 Ram 1500 eTorque in for the abs configuration firmware flash recall a week ago and then 3 days later my check engine light came on, immediately after, the battery light came on. Which from what I understand is a charging issue. I returned my truck to the dealer and they found the generator is not charging. So they called around the nation dealers to find one since the warehouse did not have any in stock. (Concerning). They just installed the new generator yesterday and it is not outputting any charge when it receives the command to do so. At least that is what I was told from the dealer. So they submitted a ticket to some STAR system. I assume that is like a help desk for Dodge technicians?

Maybe a coincidence that 3 days after a firmware flash, this occurs. Sounds to me like either the new generator is faulty from the factory again given the fact that it is receiving a charge signal but nothing outputs. This is my first Dodge truck.

Just wondering if anyone else has experienced this? I only have 39000 miles on it. It worth noting the dealer had mentioned they have replaced a couple of these generators this year.


My embedded firmware experience leads me to ask if there is another micro on the charging system that talks to the abs module and something in the abs module firmware update requires the charging system micro firmware to be updated as well? Although if the charge command is being received at the generator with no output from the generator, seems to be mechanical.

I am sure there is way more to it than I understand but curious.

Thank you in advance.

 

[HSKR R/T]

I took my 2023 Ram 1500 eTorque in for the abs configuration firmware flash recall a week ago and then 3 days later my check engine light came on, immediately after, the battery light came on. Which from what I understand is a charging issue. I returned my truck to the dealer and they found the generator is not charging. So they called around the nation dealers to find one since the warehouse did not have any in stock. (Concerning). They just installed the new generator yesterday and it is not outputting any charge when it receives the command to do so. At least that is what I was told from the dealer. So they submitted a ticket to some STAR system. I assume that is like a help desk for Dodge technicians?

Maybe a coincidence that 3 days after a firmware flash, this occurs. Sounds to me like either the new generator is faulty from the factory again given the fact that it is receiving a charge signal but nothing outputs. This is my first Dodge truck.

Just wondering if anyone else has experienced this? I only have 39000 miles on it. It worth noting the dealer had mentioned they have replaced a couple of these generators this year.


My embedded firmware experience leads me to ask if there is another micro on the charging system that talks to the abs module and something in the abs module firmware update requires the charging system micro firmware to be updated as well? Although if the charge command is being received at the generator with no output from the generator, seems to be mechanical.

I am sure there is way more to it than I understand but curious.

Thank you in advance.

Considering you are the only person who has commented about an issue after the update, I'm going to say it's just a coincidence. There is probably something else wrong with the e-torque system not allowing it to charge.

 

[myRam15]

Considering you are the only person who has commented about an issue after the update, I'm going to say it's just a coincidence. There is probably something else wrong with the e-torque system not allowing it to charge.

I talked to the dealership again Friday as I still don't have it back. They put a new generator in and say it still isn't outputting a charge. First they said it was receiving a signal to charge but now they say they feel it might be the module that controls the generator. So that is a bit contradictory. I assume there is some information being lost in translation with the service rep's interpretation of what the technician is saying.

Either way, they were going to do more testing on Monday to confirm their suspicion of the control module being faulty. Makes me wonder if the other generator was even bad. Also creates lack of confidence in the acting technician. Unless Dodge firmware engineers are not providing good useful error codes. See what happens this week. I will post the results.

 

[HSKR R/T]

I talked to the dealership again Friday as I still don't have it back. They put a new generator in and say it still isn't outputting a charge. First they said it was receiving a signal to charge but now they say they feel it might be the module that controls the generator. So that is a bit contradictory. I assume there is some information being lost in translation with the service rep's interpretation of what the technician is saying.

Either way, they were going to do more testing on Monday to confirm their suspicion of the control module being faulty. Makes me wonder if the other generator was even bad. Also creates lack of confidence in the acting technician. Unless Dodge firmware engineers are not providing good useful error codes. See what happens this week. I will post the results.

Probablem is, most technicians nowadays are only trained to go off what the diagnostic tools tell them. And they have to follow the troubleshooting steps wore for wordz and replace the parts in the order the tool tells them, when it comes to warranty work.

 

[Brooksrandy81]

Anyone having ABS code2200-48 software supervision internal problem, as well as EPB switch, and both rear actuators codes going off ? My service parking brake is on, the brake lights flashing and my service brake mode is unavailable. I figured the ABS Module is probably bad? Any feedback?

 

[runamuck]

Anyone having ABS code2200-48 software supervision internal problem, as well as EPB switch, and both rear actuators codes going off ? My service parking brake is on, the brake lights flashing and my service brake mode is unavailable. I figured the ABS Module is probably bad? Any feedback?

my '22 is due the 55B recall but my truck works fine and I am leery about taking it in and them screwing up something else so have been putting it off. now I hear that they arent able to do the 2022's yet even tho I get a reminder every week to bring mine in, so what gives.

 

[Yak4fish]

Thought I would follow up on my issue. Ten weeks and one day later replacement antilock brake module showed up. Service representative said two modules were sent then pulled before shipping for some reason. I asked him if this was part being recalled he said he had to run recall update on new module. I did get a refund through ram case worker for truck I rented out of pocket for my hunting trip. They also gave me four free oil change tire rotations for my inconvenience.
Now I'm leery of setting parking brake at all and turned off auto parking brake to be safe.

 

[Cbty2050]

my '22 is due the 55B recall but my truck works fine and I am leery about taking it in and them screwing up something else so have been putting it off. now I hear that they arent able to do the 2022's yet even tho I get a reminder every week to bring mine in, so what gives.

Your 2500 software is available, the 1500 software is not available.

 

[Cbty2050]

2019 Year trucks have been added for the recall completion. No word on the other years as of yet.

 

[myRam15]

Update on my 2023 Ram1500. In the beginning of the month the dealership replaced the generator and then it still did not charge. Then they said it is the module in the battery pack. So they had to order the part through some STAR system as the battery pack is a restricted part. Meaning the dealership parts department could not order it. That was 2 weeks ago. Finally had the service manager contact me today to tell me the STAR system personnel finally shipped it today. ETA of another 3 weeks. Needless to say this has been less than desirable experience with my first Dodge truck. Not a good sign after 39k miles.

 

[Cbty2050]

75B is open to all years, now everyone can get the ABS recall done. @bigdodge

 

[Merlin]

75B is open to all years, now everyone can get the ABS recall done. @bigdodge

I just got it done this morning. Took a little over an hour, the service department was busy. It turned off my auto parking brake, reset my horn alerts when locking and auto starting. I wish I would have known, annoyed a bunch of people in the Costco parking lot. Took me a few seconds to realize what happened after not changing the settings for over 5 years. LOL

 

[HSKR R/T]

75B is open to all years, now everyone can get the ABS recall done. @bigdodge

Still no 2020, because it's obviously the best year

 

[Davidbt]

I just got it done this morning. Took a little over an hour, the service department was busy. It turned off my auto parking brake, reset my horn alerts when locking and auto starting. I wish I would have known, annoyed a bunch of people in the Costco parking lot. Took me a few seconds to realize what happened after not changing the settings for over 5 years. LOL

Auto parking brake is new to me with this truck. I rarely used the parking brake unless it was a manual. I found it in my 2021 Ram and set it to automatically come on when I shift to park. I think it's a pretty good feature.

 

[MannyN]

Update on my 2023 Ram1500. In the beginning of the month the dealership replaced the generator and then it still did not charge. Then they said it is the module in the battery pack. So they had to order the part through some STAR system as the battery pack is a restricted part. Meaning the dealership parts department could not order it. That was 2 weeks ago. Finally had the service manager contact me today to tell me the STAR system personnel finally shipped it today. ETA of another 3 weeks. Needless to say this has been less than desirable experience with my first Dodge truck. Not a good sign after 39k miles.

And it should be your last, as this is a RAM truck.

 

[HSKR R/T]

I just got it done this morning. Took a little over an hour, the service department was busy. It turned off my auto parking brake, reset my horn alerts when locking and auto starting. I wish I would have known, annoyed a bunch of people in the Costco parking lot. Took me a few seconds to realize what happened after not changing the settings for over 5 years. LOL

I had an update done for service 4wd light, that didn't help, but it reset all my alfaObd changes and reverted all my changes from settings menu to factory. What pissed me off the most is now my parking sensors don't work when I change my tire size for the ,35s. They worked fine before.