Stellantis recalls 1.5M Ram trucks to fix software bug that can disable stability control

[1923bob]

Would you unmarry and remove tazer before taking in for this recall?

The update is unavailable at this time but I would unmarry the Tazer before going to the dealership.

 

[Bigzway]

I had my 2019 updated last Saturday it took about 15 minutes

 

[HSKR R/T]

The update is unavailable at this time but I would unmarry the Tazer before going to the dealership.

There have been several members who have gotten it completed already, so it is available.

And no need to unmarry the TazerDT, just remove it.

 

[firecadet613]

Not sure I'd rush in to be the first for a Stellantis software fix, software doesn't seem to be their strong suit...

 

[spyder]

I did not get the update yesterday, as I've got a bad wheel speed sensor and they wanted almost $500 to fix it, and warranty won't cover it even though my truck only has 26k on it. They claim damage. I brought it home and will fix it myself, and if there isn't actually damage I'm going to be pissed but already know there's not much I can do to fight them on it. The recall was ready to be done once the sensor is fixed and they said they'd do it.

 

[HSKR R/T]

I did not get the update yesterday, as I've got a bad wheel speed sensor and they wanted almost $500 to fix it, and warranty won't cover it even though my truck only has 26k on it. They claim damage. I brought it home and will fix it myself, and if there isn't actually damage I'm going to be pissed but already know there's not much I can do to fight them on it. The recall was ready to be done once the sensor is fixed and they said they'd do it.

I'd try a different dealer.

 

[spyder]

I'd try a different dealer.

That particular dealer is an hour and 15 minutes away. The next closest one is an hour and a half, and can't get me in for 2 weeks which is after hunting season starts.

Pay 50 bucks out of pocket for the part and do it myself, or pay more than fifty bucks in fuel and take a day off work to go somewhere else.

 

[HSKR R/T]

That particular dealer is an hour and 15 minutes away. The next closest one is an hour and a half, and can't get me in for 2 weeks which is after hunting season starts.

Pay 50 bucks out of pocket for the part and do it myself, or pay more than fifty bucks in fuel and take a day off work to go somewhere else.

That's understandable. Still seems like a ****ty dealer.

 

[spyder]

Just crawled under and looked at it. Wire is riped in half right against the frame. Not sure how the hell I missed it the first time I looked.

Bought a new one for 34 bucks, ready for pickup tomorrow and I'll put it in myself in 20 minutes. I can see how this wouldn't be covered under warranty, it looks like it snagged on something. But to charge $460 for it is ridiculous.

 

[George Bednar]

I have a 2022 Limited w E-Torq (11,278mi) in the shop for replacing the air compressor along with a hose. The front suspension was down to the bump stops and the compressor would sporadically run while the truck was off. It has been in the shop for a week waiting on parts. I received the recall notice. I called the shop and spoke with the service manager and he looked up my VIN and said the repair is not yet available for it.

 

[1923bob]

There have been several members who have gotten it completed already, so it is available.

And no need to unmarry the TazerDT, just remove it.

 

[HSKR R/T]

Doesn't change the fact that several have already had it completed

 

[Cbty2050]

Doesn't change the fact that several have already had it completed

That is because it is available for 2023 and 2024 MY, received notice from the rep they are pulling all other MY updates.

 

[spyder]

There's no parts to it, it's just a software flash.

 

[spyder]

so when are the other models listed in the NTSB going to get theirs?

I ASSume that the earlier ones, if they haven't had a problem yet, are unlikely to, so Ram is wanting to take care of the newer ones that haven't developed an issue before they do then will retrofit the older less likely to fail ones. Pure speculation with no basis in actual knowledge though.

 

[Threesuns1]

The vehicles can't be sold from the dealers until the recall is completed. So they're working backwards so they can continue to sell them.

 

[Cbty2050]

The vehicles can't be sold from the dealers until the recall is completed. So they're working backwards so they can continue to sell them.

This is one of the biggest reasons to get the newer ones first.

 

[cliffsta]

I just looked up my VIN and I'm apart of the recall. My truck is already at the dealer for something unrelated, and they told me today (9/23/24) that they didn't have the fix for the recall yet. They said I'll get a letter at some point and to bring it back then.

 

[Cbty2050]

any update for other model years?

They have not expanded it yet.

 

[bigdodge]

another ten days and still no fix?