Tl;DR Criswell in Maryland was great and I would recommend them.
Full writeup:
Like many others here on the forum, I was chatting with Mark Dodge about ordering a new truck. Another forum member here in South Carolina mentioned Criswell in Maryland. They are one day's drive closer and, originally, came in a few $$ less than MD.
Got a quote from Alex at Criswell on September 22, 2021. Took a few days for me to finalize the option packages (tried really hard to get Hydro Blue but it just wasn't available on a Limited). Got it ordered on Sep 27th, by which time the price had gone up $750 from the original quote. Saw references to that increase on the forums here so I OK'd the order. Alex was great throughout the process, updating me on status whenever I called. He let me know on Saturday 02/26 that it was on the lot and we arranged our flight from South Carolina.
We flew into DCA, took a $69 Uber ride (including tip) to the Gaithersburg Towne Suites which is very close to the dealership. Hotel was perfectly adequate for an overnight stay, though a bit odd as it's multiple buildings.
Friday morning we took an $8 Uber ride to the dealership. Alex was on vacation (he did let me know beforehand) so things were a little disorganized (they needed additional copies of various paperwork for their files). I would suggest bringing paper copies of everything including the original quote, Tread Lightly and control number as well as any other discounts and code numbers you might be eligible for (I'm a First Responder so I got that). Also, having email copies available to forward was good too. I suspect that the process would be a little smoother if Alex was around but everything worked out. Everyone at the dealership was great to work with and very helpful and pleasant.
The finance guy pushed a little, but not too hard, on "gap coverage" to cover the loan if I wrecked the truck, which I declined. He really, really wanted to sell me MaxCare but could not touch Ziegler's price.
I had set everything up with Ziegler for the warranty before I went (I called them, then emailed the VIN and my address and they gave me a Quote number). Called Ziegler from the parking lot, gave them my ccard and the quote number and I had MaxCare with no issues.
Part of the deal was that I would use Criswell's bank (ended up being Wells Fargo) for finance and that rate was 3.89%. A bit annoying but I knew it going in and it's only 1.54% over my "normal" borrowing rate. Criswell took a personal check for the rest of my down payment.
Criswell originally estimated $99 for tags, at delivery they charged $199 with a promise to refund any extra. Other than that, they met the quoted price exactly. I'm not completely clear on what I need to do to for tags in SC as we recently moved here but the truck is tagged until May 3rd, by which point I will figure it out.
We spent about 1.5 hours total at the dealership to deal with everything. As we were not in a rush, that was fine. Criswell did fill the gas tank which meant that when we pulled out of their parking lot we started heading home, rather than hunting for a gas station.
Lil needs a good cleaning after her trip but all in all everything went well.
Someone was asking about tires. They are Pirelli Scorpion tires.
I'm very grateful for all the help and support on these forums. I camped this thread and read every post, resulting in what I think is a great deal on what will likely be my last truck. With all the discounts and fees it ended up being over 19% under sticker.
Hopefully this writeup helps other forum members.