Slight Vibration

[Ctdriver007]

Hi Ctdriver007,

I'm sorry to hear of the frustration that has been associated with your ownership experience. When was the last time you addressed this with Gwinnett? I would be happy to learn additional details of your situation via private message to determine how to best assist you at this point. We can get you connected with a case specialist who can work alongside both you and your dealer to try and resolve this concern if you plan to work with them again.

Mark
RamCares

Mark,
Tell how to do the private message please

 

[Ctdriver007]

Same issue from same dealer..2019 limited.
I filed a complaint with the better business bureau and in the reply they made false claims that they addressed the concern..total b.s.
Long story short filed lemon law claim, was awarded 10gs, truck still shakes..I'm certain its drivetrain related...dont let them tell you it's in the tires or flat spots they are trained to tell you that.

Who was your service advisor?

 

[Brain h]

Who was your service advisor?

My service was done in milledgeville, the truck was purchased in gwinnett.
They replaced my tires ,rotated and balanced 6 times..was left at the milledgeville dealer for 33 days in a row.
The current service advisor there is now in sales..kevin something..he was nice, but could only do what he was told the shop foreman or whatever wouldn't talk to me and even after the case was settled they refused to work on the vehicle when was showing a code . They offered to clear the code and nothing more. I'm very apprehensive of taking it back there for anything as they were unwilling to try and figure anything at all out on the root cause of the issue.

 

[Ctdriver007]

I hope they can get mine figured out, this is my 4th Ram the last being a 2500 diesel and it didn’t ride like this! None of my other 3 ever went back to the dealer for anything but a couple of recalls. Ram Cares has responded and I will see what happens. Thanks for all the information.

 

[RamCares]

Mark,
Tell how to do the private message please

Hi Ctdriver007,

If you hover your mouse over our profile picture, you should see the options 'Follow, Ignore, and Start Conversation'. Click 'Start Conversation' to create a private message thread with us. Hope to hear from you soon!

Mark
RamCares

 

[Kratos57]

I have a 2016 Ram 1500 Sport CC 4x4, while I know this is not a 5th gen, this vibration issue spans back through the previous models and this is the latest updated thread I could find on the subject.

After researching for quite a while, I haven't found a singe thread that encompasses all the symptoms and attempted resolutions (that I have seen so far), so I wanted to add that here.

Symptoms:
1. Vibration that seems to be coming from the rear of the truck.
2. Vibration is felt in the seats, floor and console, but is not felt in the steering wheel.
3. The vibration comes and goes at highway speeds seeming to be more prevalent in the upper 60s to 75mph.
4. The vibration seems to be worse when turning, like in longer sweeping turns on the interstate or coming on to an exit ramp.

Attempted Resolutions:
1. Multiple tire balancing efforts - (may help, may not) Many argue this depends on the knowledge of the tech performing the balancing.
2. Multiple Road Force balancing efforts - (may help, may not) Many argue this depends on the knowledge of the tech performing the road force balancing.
3. Rotate tires - makes no difference.
4. Replace tires - may help, may not.
5. Replace the shocks - may help, may not.
6. Balance or replace the drive shaft - may help, may not.
7. Replace the coil springs - makes no difference.
8. Replace axle shafts - may help, may not.
9. Verify trans yolk bolts are tight - if they are loose, tightening would help, but this doesn't seem to be the overall issue.
10. Install OEM Rebel wheels with standard Rebel tire size - did not make a difference.

Things I tried before coming to the forums and realizing this has been an ongoing issue.
1. rotated tires to see if the vibration moved from the rear to the front - it did not.
2. replaced all 4 shocks with Bilstein B6 4600 shocks - made no difference.

My conclusions:
1. If it is a tire balancing/road force balancing issue, it doesn't seem like the vibration would change/get worse when turning at highway speeds.
2. If rotating the tires does not change where the vibration is coming from, and is not felt in the steering wheel, this would seem to rule out tires/wheels.
3. If the vibration changes/get worse when turning at highway speeds, this seems like it would point to some sort of driveline issue.
4. The biggest glaring fact to me so far is that the Rebel does NOT have this vibration issue.

Remaining questions:
1. If the Rebel does not have this issue , other than the air suspension, wheel/tire size and softer rear stabilizer bar, what are the differences that might cause this vibration issue for the non-Rebel models? Or is the air suspension and/or the softer rear stabilizer bar the reason it does not have the vibration?
2. Wind buffeting - if this is the cause, I would think the Rebel would have the same issue.

 

[tinman521]

I have a 2019 limited 4x4 and now experiencing the same vibration issues 60+ mph...not in steering wheel but in seat and truck itself. Dealer replaced front tires and did alignment and said repaired...but only worse than before. What to do?

 

[RamCares]

I have a 2019 limited 4x4 and now experiencing the same vibration issues 60+ mph...not in steering wheel but in seat and truck itself. Dealer replaced front tires and did alignment and said repaired...but only worse than before. What to do?

I regret to hear of your trouble, @tinman521. Please do not hesitate to follow up with our customer care team for further support. You may call in at 866-726-4636 or submit your info here to receive an email follow up. https://bit.ly/3fy5Kfo

Mark
RamCares

 

[Hydroblueguy]

I have a 2019 limited 4x4 and now experiencing the same vibration issues 60+ mph...not in steering wheel but in seat and truck itself. Dealer replaced front tires and did alignment and said repaired...but only worse than before. What to do?

Same issues here. Been in 6 times in 7000 miles. Tires are all wearing funny on the edges been to 3 different dealers now. I looked again yesterday after a 150 mile highway trip. Tires are falling apart and chewed up on the outer edges only. Balanced 5 times, new rack and pinion, alignment. Last dealer I told to drive it fast on a smooth road, nope under 60 on a rough road. Of course he didn’t feel anything. I love the truck except for this issues. But I will never buy or tell anyone to buy one. What a nightmare. I just want it fixed. Dealers playing games so ram don’t have to replace tires or wait till Lemon law period is over. Playing games no one helps and no one listens. Good luck!

 

[Hydroblueguy]

Same issues here. Been in 6 times in 7000 miles. Tires are all wearing funny on the edges been to 3 different dealers now. I looked again yesterday after a 150 mile highway trip. Tires are falling apart and chewed up on the outer edges only. Balanced 5 times, new rack and pinion, alignment. Last dealer I told to drive it fast on a smooth road, nope under 60 on a rough road. Of course he didn’t feel anything. I love the truck except for this issues. But I will never buy or tell anyone to buy one. What a nightmare. I just want it fixed. Dealers playing games so ram don’t have to replace tires or wait till Lemon law period is over. Playing games no one helps and no one listens. Good luck!

Noted that all tires are feathered, but at the same time told its normal wear. Tires were wearing at 1500 miles, I bought the truck new!

 

[BowDown]

Noted that all tires are feathered, but at the same time told its normal wear. Tires were wearing at 1500 miles, I bought the truck new!

How or where is the tire feathered, can you post a picture?
Has anyone got under the truck and checked the pinion bearing? Grab the yoke on the front of the diff and see if theres any movement

 

[Hydroblueguy]

How or where is the tire feathered, can you post a picture?
Has anyone got under the truck and checked the pinion bearing? Grab the yoke on the front of the diff and see if theres any movement

The outer edges on both sides about 1” out. The outer 1” does not even touch the ground. Dealers tell me it’s normal wear for a truck that had 4000 miles on it with tires that have been balanced 5 times and rotated. The tread lines on the outside of the tire are gone already. I’ve driven trucks 50,000 miles with factory tires that never worn like this. Might be time to call my lawyer!

 

[Hydroblueguy]

The outer edges on both sides about 1” out. The outer 1” does not even touch the ground. Dealers tell me it’s normal wear for a truck that had 4000 miles on it with tires that have been balanced 5 times and rotated. The tread lines on the outside of the tire are gone already. I’ve driven trucks 50,000 miles with factory tires that never worn like this. Might be time to call my lawyer!

This was taken at 4000 miles now has almost 8000 miles. The tread line I circled in lower pic on the left is gone or most of the way gone on all 4 tires. Top pic, look how they are chewed up. They all look like that. No it’s not from gravel, at that time truck had only been on gravel once. Thoughts??

 

[Hydroblueguy]

This was taken at 4000 miles now has almost 8000 miles. The tread line I circled in lower pic on the left is gone or most of the way gone on all 4 tires. Top pic, look how they are chewed up. They all look like that. No it’s not from gravel, at that time truck had only been on gravel once. Thoughts??

Psi always been 35-40

 

[Granite2WD]

I've had the vibration since new but recently changed out the wheels and tires and for now, the vibration is completely gone. I switched from the stock steel 18" wheel to the 18" aluminum wheels and tires.

 

[Hydroblueguy]

I've had the vibration since new but recently changed out the wheels and tires and for now, the vibration is completely gone. I switched from the stock steel 18" wheel to the 18" aluminum wheels and tires.

Dealer has told me it’s not wheels or tires and no way ram will give new ones. But they can’t figure out what’s wrong!

 

[BowDown]

This was taken at 4000 miles now has almost 8000 miles. The tread line I circled in lower pic on the left is gone or most of the way gone on all 4 tires. Top pic, look how they are chewed up. They all look like that. No it’s not from gravel, at that time truck had only been on gravel once. Thoughts??

How are the shocks and the alignment? That looks like shocks but to be eaten up on the outer edges, the camber is off or someone has been going around corners fast. With that much materiel missing from the tires, you'd need a lot of wheel weight on the outside edge of the wheel for it to balance. How much is there?

 

[Hydroblueguy]

How are the shocks and the alignment? That looks like shocks but to be eaten up on the outer edges, the camber is off or someone has been going around corners fast. With that much materiel missing from the tires, you'd need a lot of wheel weight on the outside edge of the wheel for it to balance. How much is there?

Not going around corners fast! Alignment has been done when the rack and pinion was replaced. Not sure about the shocks? Said they check it out and tire wear is normal and nothing is wrong, has a vibration on smooth surfaces. Dealer says nothing wrong, just drive it, been to three different dealers. The first 1000 miles was all highway, tires were wearing just after that

 

[Hydroblueguy]

Not going around corners fast! Alignment has been done when the rack and pinion was replaced. Not sure about the shocks? Said they check it out and tire wear is normal and nothing is wrong, has a vibration on smooth surfaces. Dealer says nothing wrong, just drive it, been to three different dealers. The first 1000 miles was all highway, tires were wearing just after that

I’ve had like 20 vehicles with same driving habits and never seen tire wear even close to this, even after 40,000 miles. The first few thousand miles I drove it like a old man!

 

[brettguercio]

These trucks are garbage, I have too many issue to even list here. FCA is dragging me through the legal process because they dont even want their pile back .. I will NEVER buy a RAM truck again...or anyone at my company.

Vehicle: 2019 Ram 1500 Limited
Tires: Bridgestone Duelers 275/55R20

I bought my truck with 10 miles on it in July 2018 and brought it back 3 days later for the vibration. My vibration happens around 75mph and is constant. It feels like it is coming from the back of the truck. You can feel it in the seat but the steering wheel does not shake. However, if you have a water bottle in the cup holder, you can clearly see the vibration. I am in south Florida so the issue is unrelated to cold weather.
Since I purchased the truck, I've had it back to the dealer 3 times:
1st dealer visit: SA says they drove it at speed limit and "could not duplicate" issue. Total BS.
2nd dealer visit: They said the tires needed to be balanced and performed RFB on all tires. Also, adjusted the camber, caster, sterring and toe. Still have the issue.
3rd (independent tire shop) visit: The shop called me after an hour and said they feel the vibration but the balance and alignment is "perfect". Suggested it could be suspension or drive shaft and I should contact dealer. Come pick up vehicle, no charge.
4th dealer visit: Said two tires needed balancing. Took all weights off and re-balanced. The issue still remains but happens closer to 80mph now. SA not willing to go over 70mph on test drive.
At this point I'm mad. I'm going to replace the tires to see if that fixes the issue, but after that I'm escalating through Dodge until I get it fixed. I used to love this truck but now I'm warning my friends to stay away.
Please post if you come up with a solution.

I've given up and just accepted the vibration ram is clueless or just dosnt care on fixing the vibration issue