Sirius xm missing

[tkabrick]

That is the same build I am on as well. I was prompted for an update in the first couple days but then said it failed. I'm hoping a quick update will fix the issue.

 

[McRib]

Yeah I tried calling Uconnect and they said go to the dealer, I also have an appointment next Monday. Have you been prompted to download an update, or know what software version you are running?

At the dealer now. Had to drop it off. No loaners around here, no rentals either. Spend $80k on a truck and you're SOL I guess. We'll see what they say.

 

[tkabrick]

I just got back from the dealer, they weren't able to do anything today besides try what I've already tried and find star cases/TSB's relating to the same issue. The main radio specialist was out so when he comes back they are going to manually load the latest software onto the radio and see if that fixes anything

 

[McRib]

I just got back from the dealer, they weren't able to do anything today besides try what I've already tried and find star cases/TSB's relating to the same issue. The main radio specialist was out so when he comes back they are going to manually load the latest software onto the radio and see if that fixes anything

Just got a text from the service manager saying it needs an update but they can't find the right one. They have a Star case open now.

Ugh

 

[tkabrick]

Just got a text from the service manager saying it needs an update but they can't find the right one. They have a Star case open now.

Ugh

Dealer just texted me that the radio specialist was able to load the update onto a USB drive, going back in this afternoon to apply the update. We'll see if that fixes anything and what the resulting software version is

 

[McRib]

Dealer just texted me that the radio specialist was able to load the update onto a USB drive, going back in this afternoon to apply the update. We'll see if that fixes anything and what the resulting software version is

Just got a text saying they were able to apply the update. Going to pick it up.

 

[tkabrick]

Just got a text saying they were able to apply the update. Going to pick it up.

Did they say the update fixed the missing SiriusXM issue so it's now available in the sources?

 

[tkabrick]

Just picked mine up and the manual update fixed things, finally able to listen to Sirius

 

[McRib]

Just got a text saying they were able to apply the update. Going to pick it up.

Just got back, it seems to be working now. I have XM, all the apps I tested have worked. Even the gauges under the Off Road pages now work.

Fingers crossed.

This is the version I have now.

 

[McRib]

Just picked mine up and the manual update fixed things, finally able to listen to Sirius

Glad to hear that, mine is fixed too!

 

[McRib]

Fix three things, break another...

Now I don't have the Cargo Cam.

UGH

 

[McRib]

UGH, not only did this last update break the Cargo Cam, but twice over the last week the entire screen went black. I could hear the radio, but nothing else worked.

Just made another appointment for them to pull the unit to get a part number so they can order another unit. That means another trip to the dealer to get this fixed.