5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

  • We have been battling an on and off issue with registration verification emails not being sent out with certain users. We have finally got the issue resolved so if you have tried registering for the site but have not received a verification email, just request another verification email when you log in and you should now receive it. If you still don't receive the verification email, send us an email at [email protected] and we will get it resolved for you. Thanks!

klail

Well-Known Member
Joined
Feb 5, 2019
Messages
269
Reaction score
185
Location
Meridian, ID
This is kind of a bummer but thought I would put it out there just in case someone else runs into this.

By no means is this a truck bashing post. I love my truck and everything about it. Would I buy it again? In a heartbeat. I knew prior to buying it that, like any first edition, there was a potential for issues and the 2019 owners are more or less participants in a mass trial.

Anywho, a week ago the check engine light came on at 5600ish miles. I did all of the normal immediate things like check my fluids and made sure everything looked ok. I called my local service department and he told me as long as the engine light is not flashing, drive it for another 80-100 miles and see if it goes away. I was a little hesitant but I figure, hey its under warranty so if something bad happens, it's on their dime. If the light start flashing, stop immediately and tow the vehicle to the dealer.

Drove for about 80 miles and made an appointment when the light didn't go away. They ran for error codes and thought it was an oxygen sensor. This didn't fix it. They tried another component of which I can't remember. No fix. They determined after talking with headquarters that a new wiring harness is needed. They need to special order it and then keep the truck for 2 weeks, separate the body from the chassis and replace it.

I will be posting an update to this once I have the repairs completed.
 

Grayman5752

Active Member
Joined
Jun 30, 2019
Messages
97
Reaction score
108
Location
Charleston, SC
What was the fault code? Curious as to why a harness was ordered. We usually only replace them if damaged.


Sent from my iPhone using Tapatalk
 

Patsy1099

Spends too much time on here
Joined
Jan 5, 2019
Messages
2,333
Reaction score
1,273
Location
People’s Republic of New Jersey
I think everyone should invest in a odbii reader. They are like $15. Read your own codes. Always best to go into the dealer having some knowledge of what's going on. At least what code it's throwing. Didn't the paperwork list the diagnostic code?
 

klail

Well-Known Member
Joined
Feb 5, 2019
Messages
269
Reaction score
185
Location
Meridian, ID
I think everyone should invest in a odbii reader. They are like $15. Read your own codes. Always best to go into the dealer having some knowledge of what's going on. At least what code it's throwing. Didn't the paperwork list the diagnostic code?
I’ll get the code off the paperwork when I get back in town. I never really looked in depth for the code.
 

klail

Well-Known Member
Joined
Feb 5, 2019
Messages
269
Reaction score
185
Location
Meridian, ID
What was the fault code? Curious as to why a harness was ordered. We usually only replace them if damaged.


Sent from my iPhone using Tapatalk
Not sure what the code was but honestly it sounds kind of like a Hail Mary in trying to fix the issue. They mentioned there were only 37 other trucks in the country with this issue but whether I believe this or not doesn’t really matter. As long as it’s fixed in the long run.
 

Grayman5752

Active Member
Joined
Jun 30, 2019
Messages
97
Reaction score
108
Location
Charleston, SC
They mentioned there were only 37 other trucks in the country with this issue but whether I believe this or not doesn’t really matter. As long as it’s fixed in the long run.

Keep me posted, will be useful to know in case I get one in the shop with the same issue.
 

RamCares

Spends too much time on here
Joined
May 3, 2018
Messages
3,497
Reaction score
1,041
Location
Michigan
This is kind of a bummer but thought I would put it out there just in case someone else runs into this.

By no means is this a truck bashing post. I love my truck and everything about it. Would I buy it again? In a heartbeat. I knew prior to buying it that, like any first edition, there was a potential for issues and the 2019 owners are more or less participants in a mass trial.

Anywho, a week ago the check engine light came on at 5600ish miles. I did all of the normal immediate things like check my fluids and made sure everything looked ok. I called my local service department and he told me as long as the engine light is not flashing, drive it for another 80-100 miles and see if it goes away. I was a little hesitant but I figure, hey its under warranty so if something bad happens, it's on their dime. If the light start flashing, stop immediately and tow the vehicle to the dealer.

Drove for about 80 miles and made an appointment when the light didn't go away. They ran for error codes and thought it was an oxygen sensor. This didn't fix it. They tried another component of which I can't remember. No fix. They determined after talking with headquarters that a new wiring harness is needed. They need to special order it and then keep the truck for 2 weeks, separate the body from the chassis and replace it.

I will be posting an update to this once I have the repairs completed.

Hi klail,

Sorry to hear of the trouble you are experiencing with your truck. If you’d like an additional layer of assistance as you work with your dealer, please do not hesitate to send us a private message. We’d be happy to help.

Mark
Ram Social Care Specialist
 

klail

Well-Known Member
Joined
Feb 5, 2019
Messages
269
Reaction score
185
Location
Meridian, ID
Dealership finally has the new wiring harness so the truck goes in tomorrow. They don't have an ETA on completion because as they said, "It's kind of a new thing for us..." I will update again when I actually have the completed work order. At least they are giving me a brand new Jeep Wrangler loaner vehicle. I guess that's something.
 

RamCares

Spends too much time on here
Joined
May 3, 2018
Messages
3,497
Reaction score
1,041
Location
Michigan
Dealership finally has the new wiring harness so the truck goes in tomorrow. They don't have an ETA on completion because as they said, "It's kind of a new thing for us..." I will update again when I actually have the completed work order. At least they are giving me a brand new Jeep Wrangler loaner vehicle. I guess that's something.

Hi klail,

If it would be of interest, we would be happy to escalate a case on your behalf for an additional layer of assistance during this process. Please follow up with us via PM to proceed in this manner.

Mark
Ram Social Care Specialist
 

Diamondback

Ram Guru
Joined
Jun 9, 2019
Messages
1,240
Reaction score
540
Location
Midwest
O2 sensor was replaced? or did they just fix the wiring? (sorry I was trying to zoom in a bit) LOL
 

klail

Well-Known Member
Joined
Feb 5, 2019
Messages
269
Reaction score
185
Location
Meridian, ID
First they replaced the O2 sensor and gave me the truck back about a month ago. Didn’t fix the issue so they replaced the wiring harness.
 
Last edited:

Users who are viewing this thread

Top